Great Hills Apartments
10610 Morado Circle, Austin, TX 78759
512-346-9366  WEBSITE save favorite
AVERAGE RATING
recommended by:
39%

overall rating:
2.7
3.2
3.24 Parking:
3.1
3.13 Maintenance:
2.8
2.83 Construction:
3.5
3.5 Noise:
3.5
3.46 Grounds:
2.9
2.91 Safety:
2.7
2.69 Office Staff:
< | >

Just OK

From: fto4
Date posted: 11/3/2004
Years at this apartment: 2004 - 2004
 
It's a nice area, ok price for the size and features...BUT(and it's a big BUT) maintenance is lacking and some but not all of the office staff is pretty uncooperative. 4 out 5 of my maint. requests were done late--3 days or more. They offer a 48 hour guarantee but won't follow through on it unless you are willing to jump through hoops to prove they were late. Last time they argued w/ me and implied that I never really called it in. They said they would need some "documentation" so I could get my 1-day $23 rent credit. Seems kinda petty when the apartment market is so competitive and they need renewals to keep their apartments occupied. Don't recommend it but ok as a last resort.

Recommended: NO
Overall Rating
2 out of 5
Parking:
4 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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