Great Hills formerly Gables At Great Hills
11266 Taylor Draper Lane, Austin, TX 78759
888-375-7185 ext 5100  WEBSITE save favorite
AVERAGE RATING
recommended by:
33%

overall rating:
2.9
3.4
3.38 Parking:
3.0
3.05 Maintenance:
2.4
2.43 Construction:
2.6
2.57 Noise:
3.2
3.24 Grounds:
3.0
2.95 Safety:
2.7
2.7 Office Staff:
< | >

Management Awful!

From: -Anonymous-
Date posted: 5/12/2009
Years at this apartment: 2007 - 2009
 
While the apartment complex is ok I will state that if you have any form of problem that needs to be solved involving your lease they are definitely not very helpful and have a hard time returning phone calls. It took 3 weeks for me to receive a return phone call for an answer to a problem and it has been consistantly like that. And I would like to add that I called them 2 times a week to see if there was any news on the problem. Definitely understand why the management company has an F from the BBB. Other than that the place is decent. The kitchen is poorly set up in the 2 bedroom apartments. Seemed to be several peeping tom incidents as well for a gated community.

Recommended: NO
Overall Rating
3 out of 5
Parking:
4 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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