Jefferson At Falcon Ridge formerly Falcon Ridge
500 East Stassney Lane, Austin, TX 78745
512-326-5000  WEBSITE save favorite
AVERAGE RATING
recommended by:
34%

overall rating:
2.6
2.7
2.71 Parking:
2.8
2.81 Maintenance:
2.9
2.87 Construction:
2.9
2.87 Noise:
2.8
2.76 Grounds:
2.9
2.94 Safety:
2.9
2.87 Office Staff:
< | >

Look deep

From: -Anonymous-
Date posted: 8/14/2005
Years at this apartment: 1999 - 2002
User Response is available. 2 responses
 
My sister and I lived at Falcon Ridge when they were first built. We thought that since the apartment was brand new we wouldn't have any problems---WRONG!!! We lived on the third floor and our livingroom ceiling developed a leak that was not taken care of for 3 months! When we first reported it, they sent someone in to paint the ceiling. The next time it rained, this so called patch job created big water bubbles in the ceiling. We reported it again only to come home (the next time it rained) to find a pile of wet plaster in the middle of the floor. We were told by the office staff that there were worst off appartments then ours and to just put a bucket under the leak! The next month they said they fixed the leak, but what ever they did caused the water to run down a side wall! This time we reported the problem to their corporate offices, who the on site management lied to and said they didn't know anything about a leak.
In addition to all that, the trash compactor was always breaking down and there were too many boats allowed to be parked right out in front of buildings.
When we finally left-- we received a bill for where the ceiling leak had cause carpet damage! What nerve!!

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
3 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: toobad356 Date: 08/15/2005
Why did it take you THREE years to post this review?
From: cateye245 Date: 08/25/2005
Why is this response just now being posted when this happened in 99-02. This would not have any effect on the choice of this apartment because things change an not to mention, new does not always mean great.
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