Kensington Green Apartments formerly El Presidente
2200 West North Loop Boulevard, Austin, TX 78756
512-459-5393  save favorite
AVERAGE RATING
recommended by:
56%

overall rating:
2.9
3.7
3.69 Parking:
3.1
3.08 Maintenance:
2.8
2.77 Construction:
3.3
3.31 Noise:
3.2
3.15 Grounds:
3.0
2.97 Safety:
3.0
3.05 Office Staff:
< | >

Good apartment complex, worth trying.

From: plmc23
Date posted: 3/29/2009
Years at this apartment: 2006 - 2007
 
It's definitely worth giving this place a try. It was my favorite apartment in Austin. I lived here from May 2006 - March 2008.

The rent is affordable ($650 for 1bd, 700 sq, with pergo floors). The complex is adorable. It's on a great bus route (3), in a great location, there are many laundry rooms, you can paint your walls, the neighbors are great, and the courtyards are lovely.

That being said, past reviews are correct: the water pressure, depending on your apt, may be a problem. I had terrible water pressure, but I knew two other residents who had fanTAStic water pressure. I only paid $650 a month, so I was okay with it.

The maintenance folks come quick and they do a great job.

For a while they had a pretty crazy manager. Like, completely insane. However, as of 2008, they had a new manager who was quite pleasant to deal with and totally sane. I edited my review to remove mention of the former manager.

When I moved out, they were very reasonable, and didn't even paint over everything. I was REIMBURSED like $80. It was totally respectable and NOT shady.

If you ever do have a problem, the management company itself, Rainier, is worth calling. I spoke to the Manager of Residential Operations who was very apologetic about what I've experienced with the former complex manager, and addressed the problems I came to her with. I strongly recommend folks call Rainier and give them the heads up about any problems with the complex management, and I think you'll be fine. I was actually really impressed with how the woman at Rainier handled my concerns and I saw a HUGE improvement. So just call Rainier with problems with the office!


Recommended: YES
Overall Rating
4 out of 5
Parking:
5 of 5
Maintenance:
5 of 5
Construction: 3 of 5
Noise:
4 of 5
Grounds: 4 of 5
Safety: 4 of 5
Office Staff:
3 of 5
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