When I lived in this complex I rarley had enough hot water to shower with,wash clothes with and wash dishes with.The apartment complex uses a boiler system to heat the water. Be prepared for the management to turn off the water on a whim.

User Responses
From: prev-employee	Date: 12/27/2005
The bldgs 10 & 11 had foundation issues and they had to relay all the pipes under them. Unless the boilers go out, there is no reason for the water to be off. Each one of the buildings has its own water cutoff for emergencies. The old maintenence knew that why don't the new ones know? Anybody who has worked in this industry knows that.
From: landrysucks	Date: 01/11/2009
TO ALL AT LANDRY PLACE regarding the ongoing water problems and other continuing maintenance problems : Please take the following actions - all tenants! (1) Call the Austin code enforcement office, Every city has one, To be without water for four days is a HEALTH HAZARD. As a minimum, the complex should be providing some type of sanitation facilities and bottled water. how do you know that the sewer is not leaking into your drinking water (when you have it, that is)? (2) Call the Austin Tenants association - the more that call the merrier. Put your complaints into writing and hopefully they will investigate, (3) Call the news media. This place should at least be providing bottled water, Imagine a mother with four kids and how much feces has accumulated throughout the entire complex, (4) Inform management they have violated terms of the lease and you are leaving if all else fails, Put this in writing to them listing all of your complaints, detailing all water outages etc. Read your lease where it says they are responsible for providing water. THEY HAVE VIOLATED THEIR END OF THE LEASE, (5)Contact the media - every outlet you can think of - especially the consumer reporter and get as many tenants involved in this as possible. (6) Contact your Austin representative - and the mayor and tell them what is going on. (7) Tell Management no water bill this month. For those of you that have stayed elsewhere, get receipts from friends, or motels, etc that show you had to stay there and how much it cost you. (8) DOCUMENT, DOCUMENT, DOCUMENT, Every occurence of no water, impropert maintenance etc. (9) Find out who the management company is that owns the complex. Contact their corporate headquarters regarding your situation. Demand they resolve it or you will take legal action. (10) Threaten to sue the management for health hazards and inconvenience including lost time from work, etc due to NO WATER. (11) Look carefully at your next water bill. You have all probably been paying for leaking and unused water for months. (12) Drive around and see if you see ANYONE working on a water pipe - we did not. What the heck is going on here? (13) Get to know your neighbors and organize. Demands are better met when a group is united and working together. Form a informal tenants association and get together regularly to voice your complaints and problems and therefore coming up with solutions - again demand from management that they honor THEIR lease. Remember you are either part of the solution or part of the problem. Take action to enforce your rights not just as tenants but as human beings. If you do not do something - you will continue to be inconvenienced and your health endangered - and how much do you pay per month for that? Sincerely, A fellow tenant

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