Now, I will admit that place looks nice and for the most part it is not a pain to live here. It is good for the price you pay with the free cable and internet, though the internet here is not as fast as you would get if you got your internet from time warner directly. The problems I have with this place mostly come from the front office and maintenance. Also there is never any parking available after 8pm. Our air conditioning has gone out multiple times over the summer and always there is something wrong with the emergency pager and we do not receive any assistance until hours after I will call the front desk. I have had to spend multiple days this summer with my apartment being over 100 degrees because of the air conditioning being broke. When i complain about this because my apartment is pretty much unlivable when the A/C is broken, they just say sorry and there is nothing that they can do. I even asked to have a discount on my rent because of the unlivable conditions and they told me no. Also the office just leaves whenever they want. Like most people I work a 8-5 job and the place is suppose to be open to 6. I had ordered something online and paid extra for next day delivery because I needed it. Like most apartment places, if you are not there they take it to the office. So when I arrived at the office at 5:30 they were already closed down for the day. That made the 20 bucks I had spent to have sent next day was a waste. Also for about a month now, the people that live below us have a puppy that they constantly keep outside on their porch. It smells awful because they just let the puppy poop and pee all over their porch. They even have bags full of poop just hanging on a outside storage door knob. It is almost bordering an animal cruelty. I have brought it up to the front office and so far they have not done anything about it. These are just some of the worse examples I have experienced. Mostly if you want any maintenance done, you will have to call several times before someone ever comes by to check it out. Overall, I have lived at worse, but there is better out there.

User Responses
From: Anonymous	Date: 09/16/2008
We tried to use the emergency pager the other weekend when our toilet blocked and overflowed. Living on the top floor we were afraid that some water would leak into the apartment downstairs. We began calling the pager at 10pm on a Friday night and called repeatedly until we realized that no one was going to return our call. The office didn't open back up until 10am and when we called to find out what was going on the incompetent staff told us that they don't have any maintenance staff to return pages and no one would be in until the Monday and we should just fix it ourselves. This is extra frustrating when I know that one of the guys LIVES IN THE COMPLEX! What is the point of an emergency service if no one is responding to it????
From: ranthonyortiz	Date: 09/17/2008
In all fairness, my name is Rupert and I've lived at Landry Place for over a year and the office staff has been super nice and the maintenance team is on top of their game. I love my apartment and although my initial move in was kinda rough, the staff was there to make sure everything was right and now I'm into my renewal period and have nothing but good things to say about Landry Place. Please feel free to email me if you want my personal view on Landry Place. I'd be happy to share my experience here.
From: Anonymous	Date: 01/11/2009
TO ALL AT LANDRY PLACE regarding the ongoing water problems and other continuing maintenance problems : Please take the following actions - all tenants! (1) Call the Austin code enforcement office, Every city has one, To be without water for four days is a HEALTH HAZARD. As a minimum, the complex should be providing some type of sanitation facilities and bottled water. how do you know that the sewer is not leaking into your drinking water (when you have it, that is)? (2) Call the Austin Tenants association - the more that call the merrier. Put your complaints into writing and hopefully they will investigate, (3) Call the news media. This place should at least be providing bottled water, Imagine a mother with four kids and how much feces has accumulated throughout the entire complex, (4) Inform management they have violated terms of the lease and you are leaving if all else fails, Put this in writing to them listing all of your complaints, detailing all water outages etc. Read your lease where it says they are responsible for providing water. THEY HAVE VIOLATED THEIR END OF THE LEASE, (5)Contact the media - every outlet you can think of - especially the consumer reporter and get as many tenants involved in this as possible. (6) Contact your Austin representative - and the mayor and tell them what is going on. (7) Tell Management no water bill this month. For those of you that have stayed elsewhere, get receipts from friends, or motels, etc that show you had to stay there and how much it cost you. (8) DOCUMENT, DOCUMENT, DOCUMENT, Every occurence of no water, impropert maintenance etc. (9) Find out who the management company is that owns the complex. Contact their corporate headquarters regarding your situation. Demand they resolve it or you will take legal action. (10) Threaten to sue the management for health hazards and inconvenience including lost time from work, etc due to NO WATER. (11) Look carefully at your next water bill. You have all probably been paying for leaking and unused water for months. (12) Drive around and see if you see ANYONE working on a water pipe - we did not. What the heck is going on here? (13) Get to know your neighbors and organize. Demands are better met when a group is united and working together. Form a informal tenants association and get together regularly to voice your complaints and problems and therefore coming up with solutions - again demand from management that they honor THEIR lease. Remember you are either part of the solution or part of the problem. Take action to enforce your rights not just as tenants but as human beings. If you do not do something - you will continue to be inconvenienced and your health endangered - and how much do you pay per month for that? Sincerely, A fellow tenant

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