I have never lived at Legacy. But we were quoted a rent rate over the phone, took time off to see the property, etc etc.

After spending considerable time checking out the apartment, filling out paperwork, etc., I come to find out our rent would actually be more than $200.00 higher than what was quoted.

The salesman/staff fellow said: "I made a mistake -- that special ended yesterday."

I said: "And you knew that four hours ago -- you were expecting me to find out about the real rent when I went to sign the lease'"

He said, smoothly: "Oral promises aren't binding in the state of Texas."

And on it went. Real disturbing. Real DISGUSTING.

***
The Tenant's Association said they get calls about this all the time (the person I spoke with didn't know if the complaints were specifically about this particular complex). He said I should have told the Apartment manager I was going to the Attorney General.

I said that I had said that, but that the reaction was pretty cold. The Tenant's Assoc. guy said: "Actually, the Attorney General is pretty useless in this state with this kind of stuff: tenant's rights. And the people who know that better than anyone are the apartments who abuse people."

******
-- Anyway, this was a year or two ago, so management may have changed.

But it was a thoroughly wretched experience, as well as a waste of time. Everyone in the office was so smooth about their "little mistake" that it certainly seemed like this was something they'd been through before -- a way to trick people into giving notice on another apt. & then being forced to accept higher rent at Legacy Western Oaks'

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