Lodge at Stone Oak Ranch
5400 West Parmer Lane, Austin, TX 78729
512-258-1353  save favorite
AVERAGE RATING
recommended by:
24%

overall rating:
2.2
2.9
2.87 Parking:
2.5
2.51 Maintenance:
2.7
2.68 Construction:
3.0
2.97 Noise:
2.8
2.83 Grounds:
2.8
2.78 Safety:
2.0
2.0 Office Staff:
< | >

Nice apartment, poorly managed

From: -Anonymous-
Date posted: 7/26/2007
Years at this apartment: 2005 - 2007
 
I lived at the Lodge at Stone Oak Ranch (5400 W. Parmer Lane) for a year and a half. It was a nice apartment complex but poorly managed. When things broke, it took a week to be fixed. The front office would sign for UPS & FDX packages and they would mysteriously disappear. They are still sending me water bills from 4 months ago, even though I moved out. I have tried unsuccessfully to get my deposit refunded. I have even contacted their CEO, Michael Smuck in Louisiana, but not received a response. There are other communities that are properly managed in the north Austin and I encourage you to look elsewhere.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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