I know it might seem like this is a great deal. it's really easy to get an apartment here and it seems cheap and all bills paid and everything, but it's not worth it. Let me tell you why.

Firstly, I took over a lease from a girl moving out. If I had known how much it costs to break a lease here, even when you have someone to take over for you, I would've thought twice about moving in. It cost this girl $400 to have me take over her lease. That is the normal fee to break a lease without finding someone to replace you. Most apartment complexes (I have done this 4 times) only charge about $100 to do a lease transfer, because of the paperwork and time it takes. $400 is ridiculous. They also charged another deposit for the new roommate (me), but told her she was not entitled to her deposit back, even though there was no damage, simple because she broke her lease. So they're making tons of money on this. On top of that, they started charging me rent as soon as I moved in, which was 10 days before the end of the month, even though she had paid in full for that month. They did not give me credit for what she had paid and did not give her her money back. Ridiculous.

5 days after I move in, a leak starts in the wall. Apparently some pipes had burst upstairs (we were on the 2nd floor), and the girls above us ran down to tell us we would probably start getting water in out apartment since they were. Sure enough, we get THREE inches of water in the apartment over the 2 hours it took maintinence to get there. Then once they're there, they take another 3 hours to stop the water. They looks around for the problem before they even thought of turning the water off. By now, the water is all over my side of the apartment, 3 inches of water in both the bedrooms on that side, the bathroom, and all the way out into the living room and in the kitchen. Obviously, we couldn't sleep there that night. This all started at around 9pm, and by midnight they finaly tell us they can't get the water out for us to sleep in our rooms that night. They don't get us a place to stay or a place to go or a vacant apartment or anything. NOTHING. They just say, you can't sleep here. They were in there every single day for a week with blowers under the carpets, the whole place stank like mold, and when we called later to have them clean up the mold that started growing on the ceilings and walls, they said we're not responsible for mold, you signed the mold waiver. They didn't reimburse us for the stuff that was ruined. We both had clothes, shoes, furniture, and bath products ruined in the water. All the toilet paper was ruined, teeht whitening strips, q-tips, thing of that nature. I had a bedside table that was ruined, and 4 pairs of leather shoes & sandals that were ruined. They didn't reimburse us for ANY of the cleaning or the things that were ruined. I don't know how the girls in the other apartment fared.

On top of that fiasco, they matched me with AWFUL roommate. I said I didn't want to live with animals, and they put me in a 4/2 with "one" animal, a cat, so I thought it wouldn't be so bad. Turns out there were two dogs living there as well. When I went to talk to the office manager about it, she said I know, we've given them notices and the're being charges on a monthly basis for having unauthorized animals. They KNEW this and they still put me in that room. Now, when I moved in the girl having me tak over her lease had the whole place cleaned and smelling nice and fixed up, I'm sure so it would be most appealing to me. But after she was gone and not doing that anymore I found out what it's really like all the time. No one took care of any of the animals. There was dog and cat poop and pee everywhere, LITERALLY, every single say. You would have to avoid stepping on poop all the way to the door of your room. The whole place stank to high heaven. It was disgusting. And since having unauthorized animals isn't an evictable offense, they didn't care when I asked them to pick up after the animals. No one did a damn thing. So at this point, I stopped sleeping there. I have lived here 3 months and have only slept here once. UI come twice a week to check the mail and pick up new clothes, and that's it. I basically live at my boyfriend's house. He refuses to come in when he takes me there to pick something up because it stinks so bad. Everytime I go there, the trash is piled outside the door... Bags and bags and bags of it, all stinky. They never take it down to the dumpster. We've had notices left for us about it and still they just leave it outside the door. I complain to management about the unsanitary living conditions and they tell me all they can do is give a notice that the animals need to leave. We got the notices and nothing happened. I complain about it once a week and no one ever comes by or issues an eviction notice or anything. NOTHING IS DONE ABOUT IT!

On top of all THAT, my roommate steal my mail and packages. They say they ID people when someone comes to get a package, but the guy at the front desk the first time I went to pick it up said they switched over the system so for 3 days they weren't IDing people since they had no way to log it, and they were just letting people take packages if they said one was theirs. 3 days later when my roommates said none of them had picked up any packages, I went back, and the girls in the office said there's no way someone could have told you that, we always ID people. They did admit that they switched the system over, but said even if I had a confirmation that someone signed for my package at the office that they only hold them as a courtesy and they're not responsible for them at all. I also don't get any mail left for me in the apartment, and the only mail I receieve is on days when I check the mail myself. I pick up their mail all the time, yet they all claim they don't get anything important sent there so they never check it. But I know for a fact they do because there is never 3 or 4 days of mail built up in the mailbox when I haven't checked in awhile, no advertisements or junk mail piled up in there, maybe one advertisement and one of my bills. I work way up north and my boyfriend lives way up north, so I only get down so far south to check the mail about twice a week, and I only get mail for myself on days that I check the mail myself. The office also said they can do nothing about this problem and that I should call the police. I did, and the police said because of the indivuidual leases and because the management gives every roommate a mail key, I can only authorize the police to come in a search the common areas and my own room, and all I can do is file a report. It is a federal offense to mess with anyone's mail in any way, yet this is all they can do for me. Even though my roommate gets her netflicks movies just fine, but swears she doesn't check the mail, there's nothing they can do for me. And the management doesn't so ANYTHING about it.

They are in general just very trickey and underhanded. They served me a lease renewal notice in April, saying we have not receieve notice from you to renew your lease, so we will be listing your room as available and renting it out when your lease is over. We will be showing your room for a month prior to your move-out date. MY LEASE ISN'T UP UNTIL AUGUST 31st!!! And they are trying to scare me into renewing in APRIL'' That's four freaking months away! Ridiculous!

Also, the foot traffic and car gates are ALWAYS open, 24 hours a day all the time. I have NEVER seen them closed, so anyone can get in by car or on foot anytime they want.

This place is not worth the trouble and how little the management cares about you. NOT WORTH IT! DON'T LIVE HERE!

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