Madison At The Arboretum

Madison At The Arboretum is recommended by:
65.0%
Overall Rating
3.55 out 5
Parking:
3.85 of 5
Maintenance:
3.60 of 5
Construction: 3.25 of 5
Noise:
3.80 of 5
Grounds: 4.25 of 5
Safety: 3.65 of 5
Office Staff:
3.55 of 5

10307 Morado Cv
Austin, TX 78759
512-346-3215
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Yo!
 

DON'T RENT at MADISON at the arboretum

From: -Anonymous-
Date posted: 3/4/2008
Years at this apartment: 2006 - 2008
User Response is available. 1 response

 
Maintenance personnel is at about the same level as an inexperienced handyman armed with Time Life fix-it books.
Leasing staff talks badly about tenants to other tenants...you wouldn't believe the gossip I get from just going to use the fax machine!
Apartment units are barely insulated (YOU HEAR EVERYTHING) from above and next-door neighbors.
Windows are OLD (even on the leasing office) - if it rains everything is covered in condensation till the following day, doorways don't have weatherstripping so light, air, water gets in.
Heating and A/C bills are triple digits... that I expect in July/August but it's been Austin winters are generally mild other than a dip in temps here or there.
Water bills are well over $20 per month - checked w/neighbors on this and the heat-A/C to be sure I didn't have a dud...we all have the same issue and some live alone in one bedroom units.
Location is convenient to Arboretum and that's all it has going for it.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 05/16/2008
You are crazy! The people in the office are great! They have been so supportive whenever I've gone in. Granted, I think the maintenance team has changed a lot over the last year but the new team is good & they can't fix something if they don't know it's broken. Call them about your maintenance issues - I'll bet they will help you with yours just like they take care of anything that I have problems with. Windows: I don't know where you are getting the thing about the leasing office windows being old. I was here when they remodeled the whole thing a couple of years ago - all the windows are new! Water - at my old complex I lived in a one bedroom too & my water bills (here in Austin at another Equity property) were over $30 a month!!!! I love it here. The deer are amazing, the grounds are pretty, I love my apartment & the way it lays out.
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