Madison at Wells Branch
  (formerly Stonegate at Century Park)

Madison at Wells Branch (formerly Stonegate at Century Park) is recommended by:
45.0%
Overall Rating
2.83 out 5
Parking:
2.14 of 5
Maintenance:
3.72 of 5
Construction: 3.10 of 5
Noise:
3.03 of 5
Grounds: 3.41 of 5
Safety: 2.90 of 5
Office Staff:
2.69 of 5

3201 Century Park Boulevard
Austin, TX 78727
512-310-8390
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Yo!
 

Don't judge a book by its cover...

From: amgcrayola
Date posted: 5/3/2006
Years at this apartment: 2005 - 2006
User Response is available. 1 response

 
I was drawn in by the gas stove, and thats where it ended.Came home to a gas leak with no notice except for the guys in hazmat suit. I am a proffesional apt person, so every complaint I had was in writing and I would ask them to sign it! Regardless, they didnt do anything about anything! They are horrible, unproffesional and there is a reason for so much turnaround in the office and residents. I had stuff stolen from my balcony without a concern in the world. Their after hours security person works until 11 at night, so if you have a noise complaint prior to that time, good luck! lots of noise, lots of noise and no concern about the residents.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
1 of 5
Grounds: 2 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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User Responses

From: Anonymous Date: 06/25/2007
I received my lease renewal for my 4th year at Madison at Wells Branch. I agree with some of the complaints. The staff is not that friendly - they leave you messages about unpaid balances and which means you have to show them their error...this happens consistently. The maintenance staff is not that great either. I had a water leak that soaked my hallway carpet. The maintenance staff provided me with a fan, removed the foam under the carpet and then stapled the carpet back down. Not good! The dogs in the complex leave the place bad --- not a good idea to open windows on a breezy day, not a good idea to go in the grassy areas without keeping and eye open for poop. Staff did install a doggy bag system. Okay, but I don't see the dog owners using it. Parking is horrible! If you don't get home by 5:30pm good luck trying to find a parking. Staff suggestion is to purchase a garage...those are not close to the apartment homes. Majority of the trash dumpsters are placed in parking spaces...who knows why?! The gate to the entrance does not work consistently. A lot of little problems with the complex. Will I keep living here? I guess...it is cheap.
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