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9500

9500 Dessau Rd, Austin, TX 78754
(37 Reviews)
$992 - $1,641/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 2 Baths

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Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Survey Ratings

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9500 Reviews

(37)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

prospective ā€¢ Visited 2021

5/18/2021

My friend had lived here for a while now and I've visited it on multiple occasions. I was getting ready to call 9500 my new home but then something unpleasant happened. My car was towed from the lot. My friend said that it was fineā€¦Ā See More >
    Manager

    5/23/2021

    9500
    Thank you for sharing your experience. I'm so disappointed that your experience has been anything less than exceptional. On behalf of our team, I'd like to apologize for the parking inconvenience as I completely understand your frustration. We strive to provide our residents and prospective residents with the absolute best service and living quality; I can see we have fallen short in doing so for you and hope that you'll give us a chance to change your impressions. Sincerely, Jacqulene M., Community Manager 9500MGR@cushwake.com
    Review Author Icon

    anonymous

    Resident ā€¢ 2020 - 2021

    5/11/2021

    This complex has a really terrible bedbug problem. The laundry room is littered with dead bugs (even human blood on the floor from them being crushed!), the dumpsters are full of infested furniture, and the offices will lie to your face about the problem. Afterā€¦Ā See More >
      Manager

      5/15/2021

      9500
      Dear Resident, we would like to work with you to clear up any issues you've experienced with pests. If you could please visit our office, we would be happy to assist you with these concerns and promptly resolve them as necessary. Sincerely, Jacqulene M., Community Manager 9500MGR@PinnacleLiving.com
      Review Author Icon

      anonymous

      prospective ā€¢ Visited 2021

      5/8/2021

      Horrible experience. Front desk person was rude, didn't know anything, could not answer my questions, referred me to check out information online. Told me if I have questions I can come back Monday and speak to the manager. While I was waiting for her toā€¦Ā See More >
        Manager

        5/11/2021

        9500
        On behalf of our team, I am so sorry to hear about this experience, Oksana. We strive to make any prospective residents feel welcomed and comfortable in our community so we're disheartened that this was not the case for you. We would love the chance to make this right and show you why 9500 is a wonderful community to call home. Please reach out to me via email so that we may improve your experience and schedule a time to meet with you. Sincerely, Jacqulene M., Community Manager 9500MGR@PinnacleLiving.com
        Review Author Icon

        anonymous

        Resident ā€¢ 2017 - 2020

        6/23/2020

        There is been lots of issues but specially managment office staff attitude is pretty bad, I know they going to respond this review with please reach us to address any issues you might have or some generic and redundant answer that doesnt help any body,ā€¦Ā See More >
          Manager

          6/26/2020

          9500
          Dear Resident, while I always wish to find our residents are having a well-rounded experience, I appreciate that you took the time to voice your concerns here. Please know that I, along with the rest of our team, are genuinely disappointed that we haven't been able to address these mentioned issues to your liking. I invite you to contact me directly at 9500MGR@PinnacleLiving.com to go over each of these points you've mentioned. We'd like to be more proactive in moving forward and assist you as best we can. Sincerely, Jacqulene M., Community Manager 9500MGR@PinnacleLiving.com
          Review Author Icon

          anonymous

          Resident ā€¢ 2019

          10/25/2019

          I was a little nervous about some of the mixed reviews I have read and a few safety concerns, but after living here for almost a year I have been very surprised. The staff and maintenance is the most responsive of any place I've lived.ā€¦Ā See More >
            Manager

            10/29/2019

            9500
            Thank you for taking the time to leave such a high review. Our team works hard to maintain a clean, peaceful, and welcoming community for all of our residents. We will always be here for you when you need us.
            Review Author Icon

            Loretta_B

            Resident ā€¢ 2019

            8/5/2019

            I have lived here for over 2 years now, and have had rodent problems, insect problems, mold, leaking, and unknowledgeable staff who rarely speak English and will give you a different answer each call.

              Review Author Icon

              Keilalopez

              prospective ā€¢ Visited 2019

              2/18/2019

              Found this place online helping my boyfriend look in advance for an apartment, and let me just say that WE don't regret stopping by to get information! Staff was so welcoming! from offering drinks, cookies and donuts to taking us for a tour! i lovedā€¦Ā See More >
                Review Author Icon

                anonymous

                Resident ā€¢ 2018

                11/20/2018

                Sending a Kudos out to Julmir! His response time was excellent. Julmir is very professional and proficient. His was very efficient in getting the work done. He showed expertise in each area of maintenance that I had requested. Thanks Julmir!

                  Manager

                  2/12/2019

                  9500
                  Thank you so much for taking the time to leave us a review! We love the team member shout outs! Please let us know if there is anything we can do for you!
                  Review Author Icon

                  anonymous

                  prospective ā€¢ Visited 2018

                  11/1/2018

                  I had such a wonderful experience with the young ladies that work here. Cristal gave me a tour and it was such a good tour it was very informative and she joked around and explained everything to me very good and in detail! Thank youā€¦Ā See More >
                    Manager

                    2/12/2019

                    9500
                    Thank you for the kind review! We are so glad to hear that you had an amazing experience with our team! Please give us a call or swing by our Leasing Center if you have any questions!
                    Review Author Icon

                    anonymous

                    prospective ā€¢ Visited 2018

                    10/30/2018

                    Love the pool and fitness center staff were very friendly and very inviting. They were concerned about what I was looking for. The model is very nice and clean , great location looking to rent here. Thank you Marie

                      Manager

                      2/12/2019

                      9500
                      Thank you for the kind words regarding our newly renovated community! We're so glad to hear that you had a positive experience with us. Please let us know if there is anything we can do for you in the future!
                      Review Author Icon

                      Shelby1892

                      Resident ā€¢ 2017 - 2018

                      8/23/2018

                      I did have a bit of an issue with the A/C with my apartment it was always being fixed but it would never actually work properly so I suffered a lot in the heat luckily most of the day I was at work but I'mā€¦Ā See More >
                        Manager

                        10/30/2018

                        9500
                        Hi There!Thank you so much for taking the time to leave us a review. We're so glad we were able to accommodate and fix any pending concerns you may have had. Please let us know if there is anything we can do for you!
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2018

                        7/19/2018

                        I love my community because any issues are addresed almost inmediatly, it is quiet at home after a longs day of work and it is safe. Property is clean and managament is friendly and makes everyone feel welcome.

                          Manager

                          7/30/2018

                          9500
                          Thank you! We always encourage feedback from our residents and your feedback is especially nice! We sincerely appreciate you taking the time to review 9500 Apartments! and will do our very best to keep you happy! Should you need anything, please feel free contact us. 512-834-9718 community email leasing9500@dayrise.com www.liveat9500.comSincerely,Jackie MedinaSenior Property Manager
                          Review Author Icon

                          anonymous

                          prospective ā€¢ Visited 2018

                          5/31/2018

                          I'm looking forward to moving here as soon as possible. The lady who worked in the front is very sweet and knowledgeable, she wasn't bothered by all of the questions I had. The location is very convenient it's close to many popular fast food jointsā€¦Ā See More >
                            Manager

                            6/12/2018

                            9500
                            We're so happy that you're pleased with our community. Our priority is to provide excellent customer service, so thank you for sharing your experience with our future residents. If you need anything, please don't hesitate to contact our management office. 512-8349718 or email us at mgr9500@dayrise.com or www.liveat9500.com
                            Review Author Icon

                            Jorgerecio

                            Resident ā€¢ 2017 - 2018

                            5/22/2018

                            The worst place to live in Austin tx, the team of workers does not help you at all, I do not recommend it to live , staff don t know how to fix any problem , poor service here , staff does not treat Theā€¦Ā See More >
                              Manager

                              10/31/2018

                              9500
                              We're sorry you are not pleased. Please give us the opportunity to make this right. We are available to help M-F 9-6, at 512.834.9718 or email us at community email mgr9500@dayrise.com.
                              Review Author Icon

                              xgeanine

                              prospective ā€¢ Visited 2018

                              4/12/2018

                              Ashley Garcia helped me get a room I was comfortable in. Excellent communication and customer service skills. Gives an excellent tour of the community.She is also very understanding & dependable, was able to get the transaction done quickly despite my busy work schedule.

                                Manager

                                10/31/2018

                                9500
                                Thank you! We always encourage feedback from our residents and your feedback is especially nice! We sincerely appreciate you taking the time to review 9500 and will do our very best to keep you happy! Should you need anything, please feel free to contact us. 512.834.9718community email mgr9500@dayrise.com.
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2011 - 2018

                                3/22/2018

                                I've been living at 9500 Marlborough Square Apartments for about 8 years, with only one real problem a that was with my AC unit, other then that its been really good. all of the people that has lived next door to me were great!! andā€¦Ā See More >
                                  Manager

                                  3/27/2018

                                  9500
                                  Hi There!We are delighted to hear you are enjoying your experience at 9500 and with our team. Your experience is our first priority. Thank you so much for making us your home for 8 years! On behalf of our entire team, thank you for the feedback. - The 9500 Team
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2013 - 2016

                                  3/19/2016

                                  Wow! Whoever wrote that review on 2/24/16 HIT THE NAIL ON THE HEAD!!!!!!! We brought up ALL those points to the office! Whe have lived here nearly 3 years & never had an issue until these new owners. So many changes. The water SHOCKED meā€¦Ā See More >
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2016

                                    3/9/2016

                                    Great staff and immediate service for when there's a problem within the complexā€¦Ā See More >
                                      Review Author Icon

                                      jiggered512

                                      Resident ā€¢ 2015 - 2016

                                      2/24/2016

                                      I would like to say that overall I am a very happy camper in regards to the property. The complex is a quiet place to reside. The new management (Vesta) has come & is making quite a few changes to the aesthetics of the place.ā€¦Ā See More >
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2009 - 2011

                                        2/17/2011

                                        Overall it is a nice property. I lived there for almost 2 yrs and management is helpful and nice always have a great big smile to receive you when you open the Office door. The maintenance people are friendly and sometimes it might take aā€¦Ā See More >
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2011

                                          2/4/2011

                                          My son lives in Marlborough Square. On Thursday evening, 2/7/11, the pipes froze and burst. Of course these things happen but the maintenance people came and shut off the water and a leak ensued which caused a giant hole in the ceiling. The water wasā€¦Ā See More >
                                            Review Author Icon

                                            Ringo059

                                            Resident ā€¢ 2008 - 2009

                                            9/5/2009

                                            I moved in 2008 immediately the electric bills started coming in very high. Also when the winter came and had to use heat again high electric bills.Austin energy monitored electric use for a month. The out come was old and bad ac/heating units. Contactedā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2006 - 2008

                                              4/5/2009

                                              Nobody gave me any hassles but know where you will be living... Lived there from early 06 to early 08. Apartment itself wasn't bad...had dishwasher leak once, took two visits from maintenance before they replaced it but they did replace it. I had no insect problemsā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2008

                                                4/6/2008

                                                I haven't had any problems with management yet. I have been here for about 2 months, we have ants in our kitchen. There is constantly loud noise, from cars and people next door. The next door neighbour has banged on the walls beforeā€¦Ā See More >
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2006 - 2007

                                                  10/24/2007

                                                  I lived at Marlborough Square for a year and a half, and let me tell you that was a year and a half too long! Below are list of reasons NOT to live at Marlborough Square: 1. CRIME When I first moved in the policeā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā How easy is it to find guest parking?
                                                    Jorgerecio
                                                    Answered on: 05/22/2018
                                                    A:Ā The worst place to live in Austin tx, the team of workers does not help you at all, I do not recommend it to live.
                                                    Jorgerecio
                                                    Answered on: 05/22/2018
                                                    A:Ā Poor service

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    9500

                                                    March 2024

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                                                    9500 is an apartment in Austin in zip code 78754. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,641. Nearby cities include West Lake Hills, Del Valle, Manor, Bee Cave, and Pflugerville.

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