Marquis at Barton Creek formerly Estancia
2716 Barton Creek Boulevard, Austin, TX 78735
512-306-1188  WEBSITE save favorite
AVERAGE RATING
recommended by:
40%

overall rating:
3.5
3.8
3.83 Parking:
3.4
3.39 Maintenance:
3.4
3.39 Construction:
3.6
3.57 Noise:
3.3
3.35 Grounds:
3.8
3.83 Safety:
3.4
3.39 Office Staff:
< | >

Water Bill

From: sunandsurf43
Date posted: 2/6/2009
Years at this apartment: 2009 - 2009
User Response is available. 1 response
 
The complex bills for water and I got my last bill forwarded after I moved out in Sep 2007 and paid the bill. Then in January 2009 I got the following email "My name is ----- ---------- and I am the Assistant Community Director here at The Marquis at Barton Creek. After completing a file audit it has come to our attention you have an outstanding balance of $31.78 for your final water bill. If you would like to provide me with a good forwarding address I will be more than happy to provide you with a final account statement. I see that you do have Sure deposit on file but I would hate to send you to collections for such a small amount of money. Please contact me as soon as possible so we can resolve this in a timely manner."
Basically threatened me to a collections agency if I did not pay! I provided a copy of my bank statement showing I had paid! They dropped it! Beware, make sure you keep records of your payments because their record keeping sucks!!!

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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User Responses

From: dragynx Date: 02/06/2009
I know what you mean, it took us 7 months to get our deposit back from them!
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