Marquis at Barton Creek formerly Estancia
2716 Barton Creek Boulevard, Austin, TX 78735
512-306-1188  WEBSITE save favorite
AVERAGE RATING
recommended by:
40%

overall rating:
3.5
3.8
3.83 Parking:
3.4
3.39 Maintenance:
3.4
3.39 Construction:
3.6
3.57 Noise:
3.3
3.35 Grounds:
3.8
3.83 Safety:
3.4
3.39 Office Staff:
< | >

Management is Awful

From: -Anonymous-
Date posted: 9/22/2009
Years at this apartment: 2007 - 2009
User Response is available. 2 responses
 
This property has gone downhill in the past few years. There is hardly any grass left, paint is peeling, the landscaping is awful and most importantly the new mgr, L, is a poor example of an apartment mgr. She is SO forgetful about turning in maintenance requests or following up on anything the residents have requested. I met with her in her office and reviewed a full list of maintenance issues in my apartment. She was going to turn the work order in that day and she completely FORGOT! After leaving several messages over the course of a week, that never got returned by her, I went in the office. The assistant mgr informed me there is an issue with L and she has been 'turned in' to corporate for this happening so many times. Well, she is still here and the problems keep occuring! It took over 3 weeks to get my maintenance requests filled and it was all because of the management's negligence. Worst of all.... P, the regional mgr, has never returned calls or emails either! Birds of a feather flock together. My advice... Do not get 'tricked' into signing a lease here.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
2 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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User Responses

From: Anonymous Date: 09/22/2009
All the poeple that write on here are so ridiculous and chicken shits to not be able to go into the office to take care of business. I guess that is why you rent in Barton Creek and do not own!
From: Anonymous Date: 09/22/2009
Prior response sounds like a retaliation from the apartment mgr since she was actually fired from the Marquis in the past couple of weeks. The requests and complaints were ignored by her and the leasing office AND the corporate office. Best advice is not to lease here, even if you're are just waiting for your house to be built in Barton Creek.
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