Marquis at Great Hills formerly Great Hills Village Apartments
10050 Great Hills Trail, Austin, TX 78759
512-418-3401  save favorite
AVERAGE RATING
recommended by:
45%

overall rating:
3.2
3.0
3.04 Parking:
3.6
3.56 Maintenance:
3.5
3.51 Construction:
3.2
3.24 Noise:
3.7
3.7 Grounds:
3.4
3.38 Safety:
2.7
2.72 Office Staff:
< | >

New property manager SUCKS!!!

From: -Anonymous-
Date posted: 3/7/2007
Years at this apartment: 2007 - 2007
 
I agree with the last review about the management. With the previous managers, I never had an issue despite some people's complaints. Since the new head manager, -----, took over in November it has gone downhill fast!!! The computers in the business center have been broken for about 3 months now and still have not been fixed. Also, in the past when the gates were broken, they were fixed immediately. Once again, since ----- took over, she lets the security gates be broken for days at a time. Hell, they're open more than they're closed! Try to call the office' Guess everyone is too lazy to answer the phones. And try to go into the office b/c they don't answer the phones' ----- and crew have left the office by 5:00 pm or earlier, instead of staying until 5:30 pm like they are supposed to. This place is nice and the pool is fantastic. I just wish the lousy new manager and her lazy office staff would leave so I could enjoy my apartment again.

Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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