Do not waste your time! ..., Not Recommended, Jan 10, 2007, apartment review of Marquis at Iron Rock Ranch Apartments in Austin, TX

Marquis at Iron Rock Ranch formerly Iron Rock Ranch Luxury Apartment Homes

1215 West Slaughter Lane, Austin, TX 78748
512-292-4750 WEBSITE save favorite

AVERAGE RATING

recommended by:
36%

overall rating:

3.0

3.4

Parking:

3.1

Maintenance:

3.0

Construction:

3.2

Noise:

3.6

Grounds:

3.2

Safety:

2.6

Office Staff:

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Do not waste your time!

From: -Anonymous-
Date posted: 1/10/2007
Years at this apartment: 2007 - 2007
User Response is available.

1 response

We gave them $50.00 for our credit check on Saturday and they will not return our phone calls. Today is Wednesday and we still can not get a response. Management is unfriendly and have no clue what they are doing. When I spoke to the Manager this morning she tried to tell me they returned my call. I guess they don't know what caller ID is or missed calls are because I had neither.However, they still had no information for me. We will cut our loss and go somewhere else. Good luck!

Recommended: NO
Overall Rating

Parking:
Maintenance:
Construction:
Noise:

Grounds:
Safety:
Office Staff:

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User Responses
From: Anonymous	Date: 07/12/2007
I had really good customer service when I stopped by to check out the complex. I was approved within 24 hours. The management staff was great. Hope the negative remarks are not the norm from the rest of the residents.

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