Oak Hollow Apartments
7201 Wood Hollow Drive, Austin, TX 78731
512-345-5000  WEBSITE save favorite
AVERAGE RATING
recommended by:
27%

overall rating:
2.0
3.0
2.96 Parking:
2.2
2.16 Maintenance:
1.9
1.94 Construction:
2.8
2.76 Noise:
2.4
2.39 Grounds:
2.4
2.39 Safety:
2.2
2.18 Office Staff:
< | >

Terrible Maintenance and Service

From: -Anonymous-
Date posted: 3/7/2007
Years at this apartment: 2007 - 2007
User Response is available. 1 response
 
These apartments are old and not very well-maintained. I knew that before moving in, but since moving in, the staff has been completely unresponsive in correcting serious problems. The mailboxes have been broken for about five months now, forcing me to drive to the post office every couple of days to pick up my mail, and management refuses to fix or replace it. The heating and cooling system has never worked very well, so the upstairs feels like a furnace regardless of the thermostat settings. The carpet was never cleaned before we moved in, water leaks from around the bathtub and drips from the downstairs ceiling after using the shower, and the neighbors can be very loud even late into the night.

My advice - stay away from this place. Don't even bother looking at the property. You'll be miserable here and find yourself counting the days until your lease is up, just like me.

Recommended: NO
Overall Rating
1 out of 5
Parking:
4 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: nameless1 Date: 08/27/2007
Why did you not contact the post office or the City of Austin regarding this?
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