Oak Run Apartments
1305 Summer Oak Drive, Austin, TX 78704
512-462-1188  WEBSITE save favorite
AVERAGE RATING
recommended by:
44%

overall rating:
2.8
2.9
2.92 Parking:
2.8
2.79 Maintenance:
2.6
2.57 Construction:
3.1
3.13 Noise:
3.5
3.48 Grounds:
2.6
2.62 Safety:
3.0
3.01 Office Staff:
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confused in the trees

From: janiebgood
Date posted: 6/1/2009
Years at this apartment: 2009 - 2009
User Response is available. 2 responses
 
I've lived here for about 6 months now and I'm honestly confused by some of these reviews. I have felt immensely comfortable since I've lived here. I appreciate the work the staff puts into this beautiful place. Just drive around and you can see the work too. The ladies in the office always take time to answer my questions & needs with efficiency and courtesy. I will admit that parking in my area sucks, but that's about it. I LOVE being in the trees, and I'm looking forward to our next 6 months here.

Recommended: YES
Overall Rating
4 out of 5
Parking:
2 of 5
Maintenance:
4 of 5
Construction: 4 of 5
Noise:
4 of 5
Grounds: 5 of 5
Safety: 3 of 5
Office Staff:
4 of 5
I'm the author!
Lived here?


User Responses

From: WorLord Date: 06/02/2009
The reviews you see are mostly just vengeance reviews. One of the staff did something one of the renters didn't like, and now the disgruntled ex-residents are resorting to libel and falsehoods in an attempt to strike back. In my opinion, they showed too much of their hand when they resorted to outright fabrications ("Oak Run apartments kill people with black mold!") and silly insults ("Heidi has a sandy ------!"). And, yes, parking sucks, but that's about the only complaint I had, too.
From: Anonymous Date: 06/02/2009
Well, if this was just vengeance, there wouldn't be SOOOO many people writing bad reviews. If you are lucky enough to have a good experience...consider yourself that...LUCKY! I don't have enough fingers and toes to count how many people have contacted me with hideous stories of neglect and disrespect. This place is too risky. (and clearly, anyone who spends time defending this place either works there, owns it or has some reason to get on here and be checking negative comments.) If you had a great experience at a complex would you go online and look at apartment reviews...probably not.)
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