Pecan Grove Apartments
5200 N Lamar Blvd, Austin, TX 78751
888-375-7185 ext 9185  WEBSITE save favorite
AVERAGE RATING
recommended by:
100%

overall rating:
3.3
4.1
4.07 Parking:
3.8
3.85 Maintenance:
3.1
3.07 Construction:
3.6
3.63 Noise:
3.1
3.07 Grounds:
3.3
3.3 Safety:
3.6
3.56 Office Staff:
< | >

If you rent, you'll regret

From: -Anonymous-
Date posted: 1/21/2004
Years at this apartment: 2003 - 2003
 
Problem, problems and problems. The new manager is just incompetent. Cockroaches, bees and noisy birds. How come if the pest control came to the appartment once a month, we had problems still' I like animals, but I rather want to see them in the zoo.

They do not know what customer service is, and the staff blames each other and they do not assume responsibilities. By the way, they have problems answering the phone, e-mail or even keeping the office open in bussiness hours.

NO security, no outside lights and a very small laundry facility. Maintenance is just inexistent, and it can take more than three weeks to fix a minor thing. I was sick of almost begging them in order to have my stuff fixed. Note: This strategy did not work.

Trash, you might feel disgusted of seeing the trash on the floor because the containers are not big enough. Why they have recicling containers if the maintenance staff throws newspapers and cans into the other disposal bins'

Think twice before renting.

Recommended: NO
Overall Rating
1 out of 5
Parking:
4 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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