Promontory Point Apartments
2250 Ridgepoint Dr, Austin, TX 78754
512-929-3320  WEBSITE save favorite
AVERAGE RATING
recommended by:
40%

overall rating:
2.5
2.9
2.88 Parking:
2.6
2.59 Maintenance:
2.5
2.47 Construction:
2.9
2.94 Noise:
2.8
2.75 Grounds:
2.5
2.47 Safety:
2.8
2.81 Office Staff:
< | >

Decent

From: -Anonymous-
Date posted: 4/17/2006
Years at this apartment: 2004 - 2006
User Response is available. 1 response
 
I have been a resident here since Feb of 04. The location in convenient for me since I work very close by. They have recently changed management for about the 5th time since I have been here. I have had several problems here, mostly due to the poor organization of the staff. Most of the issues relate to maintenance, insects and the staff taking ownership of these and other issues. The newest staff are much better than what I have experienced in the past. The parking is getting worse, there are more people hanging out making lots of noise at late at night. There is always water in the parking lot and they do have water outages at random, unannounced times. The parking lot is full of pot holes. There have been issues with the outgoing mail having been stolen. They have made attempts to fix these issues by sending the mail out of the office, I don't know if it is effective since I have yet to utilize the new system. I have not had issues with my car being tampered with but I did receive a few notices last year about other car thefts. I haven't heard anything recently. Though I feel pretty safe in the complex, over all, I have had several injuries caused by the way things are set up. I have taken at least three falls that caused very bad sprained ankles. The front office stairs are very slippery when wet. The parking situation is weird that the cars park directly in front of the side walk with no opening to get to the stair cases. This is very dangerous. I am pretty easy to please, so... thus far, there has not been anything bad enough to outweighed the cost and connivence of the location. Definitely take these things into consideration before making your final decision.

Recommended: YES
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
2 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 1 of 5
Safety: 2 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


User Responses

From: KellySaxy81 Date: 04/18/2009
This doesn't seem like a positive review. All bad stuff you mentioned and I do know first hand that it is all true.
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