Reserve at Walnut Creek
8038 Exchange Drive, Austin, TX 78754
512-926-6565  WEBSITE save favorite
AVERAGE RATING
recommended by:
15%

overall rating:
2.4
2.4
2.37 Parking:
3.0
3.05 Maintenance:
2.8
2.78 Construction:
2.7
2.73 Noise:
3.1
3.07 Grounds:
2.8
2.75 Safety:
2.1
2.08 Office Staff:
< | >

HORRIBLE management

From: -Anonymous-
Date posted: 5/14/2006
Years at this apartment: 2005 - 2006
 
As soon as my lease is over I am moving because I hate the management. They give promises that they don't follow through on and whenever you need to talk to them they act like they are better than you and seems like they rather do something else than to actually manage this apartment! The staff is unbelievably rude and hates to assist their tenants. They know nothing about customer service and does not take fault for anything! When I first got my keys they gave me the wrong ones and I couldn't even get into my apt yet they still asked me to pay for the first day.

They say the apt is secure yet people's cars get broken into all the time. I don't see the patrol driving around at all and the gates are always open. The gate code has not changed since I moved in and it's 4 digits that are all the same!

Last week they put orange stickers on car windows threatning the tenants they will tow if they have expired stickers. They put STICKERS on the windows. Do you know how hard that's to take off'

The apts arn't bad except for the parking and it is too dark at night because they don't turn on all the lights. I would consider renewing my lease if the management is completely changed. I work with a lot of housing companies and realtors and I made sure to let them know about The Reserves.

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
5 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Terminating a Lease: Know Your Rights - Dec 17
   How to Decorate a Living Room for Less Than $250 - Dec 17
   Tips for Saving on Movers and Storage - Dec 17
   Decorate a Living Room Like a Pro Designer - Dec 17
   Using Mirrors to Open Up Your Living Space - Dec 17
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Reserve at Walnut Creek
          Austin apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif