Retreat at Barton Creek
#10,622 #229 #1,807

What is epIQ?

Retreat at Barton Creek

3816 S Lamar Boulevard, Austin, TX 78704
(249 Reviews)
$1,250 - $6,430/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials

One month free on select homes plus waived application & administration fees! Contact our leasing office today for more information and to schedule a tour.

Floor Plans & Pricing

Studio

Studio

Studio, 1 Bath | 505 sq. ft.

$1,250 - $3,399

16 Available Units

See Floor Plan Details

S3

Studio, 1 Bath | 518 sq. ft.

$1,472 - $3,686

1 Available Unit

See Floor Plan Details

S2

Studio, 1 Bath | 510 sq. ft.

See Floor Plan Details

1 Bedroom

One Bed One Bath A

1 Bed, 1 Bath | 691 sq. ft.

$1,526 - $5,188

25 Available Units

See Floor Plan Details

One Bed One Bath B

1 Bed, 1 Bath | 691 sq. ft.

$1,576 - $4,839

3 Available Units

See Floor Plan Details

2 Bedrooms

Two Bed Two Bath

2 Beds, 2 Baths | 972 sq. ft.

$1,906 - $6,430

12 Available Units

See Floor Plan Details

B4

2 Beds, 2 Baths | 1,012 sq. ft.

See Floor Plan Details

B2

2 Beds, 2 Baths | 944 sq. ft.

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,012 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

C

Review Ratings

Noise

1.5

Grounds

3.5

Safety

2.5

Office Staff

1.5

Maintenance

5.0

Neighborhood

2.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

2

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

7 days

View Community Timeline
View Community Timeline

Retreat at Barton Creek Reviews

(249)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Kyle_W480

Resident 2020 - 2023

7/5/2023

Don’t live here!

DO NOT LIVE HERE! This apartment complex has to be the worst in Austin. First off, I lived in a 2 bedroom apartment where my bedroom would flood every time it rained. I'd have to use my bath towels to try and soak up the… See More >
    Manager

    7/7/2023

    Retreat at Barton Creek
    We sincerely regret that your experience was less than perfect. We care deeply about our residents and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
    Review Author Icon

    anonymous

    Resident 2020 - 2023

    4/14/2023

    AT&T and the retreat forced entry and ignored my emails and calls.

    The Retreat at Barton Creek has allowed AT&T to strongarm residents without coordinating schedules. They've closed my requests without comment and then sent me this survey. I strongly recommend avoiding this neighborhood if you value being treated with decency or want to be treated as… See More >
      Manager

      4/26/2023

      Retreat at Barton Creek
      Thank you for taking the time to share your feedback. We try hard to provide customers with the best support possible and apologize that this wasn't your experience.
      Review Author Icon

      Reilly_W

      Resident 2019 - 2022

      7/13/2022

      Never Leaving

      I’ve lived here for about two and a half years. The apartment itself is a little rickety… but it looks updated and is very spacious. The best part about this place is the location. Especially for the price. The amenties, especially the front pool, are… See More >
        Manager

        7/18/2022

        Retreat at Barton Creek
        Hi Reilly! We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service.
        Review Author Icon

        anonymous

        Resident 2022

        7/13/2022

        Great community!

        Such a great place to live and they throw great events! The location of the complex is great relative to the city, there is a ton to do, and it’s a very welcoming environment. I couldn’t ask for a better place to live!… See More >
          Manager

          7/18/2022

          Retreat at Barton Creek
          HI! We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different.
          Review Author Icon

          Victoria_A695

          Resident 2021 - 2022

          7/13/2022

          this is the first property i’ve ever resigned a lease with. they have an amazing community and fabulous events that they put on to bring everyone together. there’s typically something monthly or bimonthly that will feed you, entertain you, and bring you a sense of… See More >
            Manager

            7/18/2022

            Retreat at Barton Creek
            Hi! We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! We're glad you had a great experience and we look forward to continuing to exceed your expectations!
            Review Author Icon

            anonymous

            Resident 2020 - 2022

            4/30/2022

            WOULD recommend!

            The Retreat at Barton Creek is by far my favorite apartment I've lived in. The walls are relatively thick so we very rarely hear the neighbors. The location is prime. Dog parks are spacious. Nice leasing center. Gorgeous pool view. A hot tub that works.… See More >
              Manager

              5/4/2022

              Retreat at Barton Creek
              Hi! Thanks for the great review! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! See you next time!
              Review Author Icon

              Eduardo_B

              Resident 2022

              3/20/2022

              The team was very polite, friendly and helpful. Even before moving to the country they were looking how they could make easier the transition for my family and me. Definitely was the best option. Thanks

                Manager

                3/22/2022

                Retreat at Barton Creek
                Hi Eduardo, we appreciate the time you took to give us 4-stars! We truly appreciate your compliment of the team and will work hard to continue going above and beyond! We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!
                Review Author Icon

                Julz_x_luvz@hotmail.com

                Resident 2021 - 2022

                3/16/2022

                Overall we love living here! We chose this complex because of how dog-friendly it is, and it does not disappoint. There’s a few things we would suggest be changed or updated, but the amenities are 10/10 - would recommend!… See More >
                  Manager

                  3/22/2022

                  Retreat at Barton Creek
                  Dear Julz! We are grateful and appreciate the time you took to leave your review. We are glad that you enjoy this dog friendly community. As always, our team is looking forward to your next visit. It was a pleasure to serve you.
                  Review Author Icon

                  anonymous

                  Resident 2017 - 2021

                  9/1/2021

                  Look, I am not the type to leave reviews. I tend to handle my own problems face to face . That being said, this place has without a doubt the WORST staff and maintenance. I feel safe only because I am well versed in self… See More >
                    Manager

                    9/3/2021

                    Retreat at Barton Creek
                    Thank you for sharing your concerns. If you see or encounter the homeless on the property, please call Austin Police Department at 911 to report the homeless trespassing on the property and then the office staff if it's during office hours. This enables us as a community to discourage trespassing. The City of Austin provided assistance to hundreds of residents through their program for COVID relief and the office was closed during the snowstorm because it was unsafe for anyone to drive safely to the property for those few days. Please contact us at the office at 512-444-14741 if you need additional information or assistance. Have a great Labor Day weekend!
                    Review Author Icon

                    anonymous

                    Resident 2021

                    7/27/2021

                    Location, the best. Apparment good as most of them have their years for good overall. Some switchs disconnects some AC outlets which is inconvenient if you have devices connected to them. Make sure your toilet dont splash. Also make sure your appartment have the appliances… See More >
                      Manager

                      11/12/2021

                      Retreat at Barton Creek
                      We are grateful and appreciate the time you took to leave your review. As always, our team is looking to improve the move in experience.
                      Review Author Icon

                      anonymous

                      Resident 2019 - 2021

                      7/13/2021

                      All-in-all, it's a pretty good place. I really enjoy my apartment, the amenities, and the location. However, I think on-site construction has been a constant annoyance. Regular smoking in the non-smoking pool areas stops me from using the pool. The dog park also gets very,… See More >
                        Manager

                        7/15/2021

                        Retreat at Barton Creek
                        Hi! We appreciate you taking the time to leave us this feedback. If there is ever smoking on the community grounds you can contact the office if it's during office hours and we will address it directly or you can call Ranger out to enforce this policy. Thanks again for taking the time to leave us this information. Take care!
                        Review Author Icon

                        hyrude

                        Resident 2020 - 2021

                        6/6/2021

                        This is BY FAR the best apartment I’ve had since moving to Austin! The area is wonderful whether you’re a foodie, partygoer, or outdoorsy type. The gym has everything I need, so I don’t have to pay for a membership elsewhere, and the two pools… See More >
                          Manager

                          6/7/2021

                          Retreat at Barton Creek
                          Hi Hyrude, thank you for taking the time to leave a review for us at Retreat at Barton Creek. We're happy we could meet your expectations! We enjoy serving our residents, and your kind words made our team's day particularly rewarding.
                          Review Author Icon

                          anonymous

                          Resident 2019 - 2020

                          1/19/2021

                          This apartment complex will price gouge you! I confirmed with their team through email and phone calls the end of my lease term back in September and now I am getting calls that I owe nearly $1000 and this company is trying to say I… See More >
                            Manager

                            7/13/2021

                            Retreat at Barton Creek
                            Thank you for taking the time to provide us with feedback. We’re sorry to hear that your experience at Retreat at Barton Creek was not as positive as it could have been. If you are ever interested in coming back and exploring some of the improvements that we have made based on feedback from residents like you, please don't hesitate to contact us at (512) 444-1471. We look forward to hearing from you, and hope to have the opportunity to earn your trust once again.
                            Review Author Icon

                            udev

                            Resident 2020

                            12/26/2020

                            I lived at The Retreat at Barton Creek on two separate occasions. Once back in 2009 for one year then again from 2016 to 2020. Always paid rent on time. Never had any complaints. Only made a few complaints regarding noisy upstairs neighbors. For the… See More >
                              Manager

                              12/28/2020

                              Retreat at Barton Creek
                              We're truly disappointed in your review. Our team spoke with you regarding our early lease termination policy and the fees associated with this process. We understand there are situations that arise in which residents need to terminate their lease early. Therefore, we have this outlined in the lease agreement. We're aware you were unsatisfied with the outlined process and fees. Please keep in mind that all our residents must abide by these terms and conditions within the lease agreement to maintain fair treatment under federal housing regulations. We'd also like to clarify that we do not incentivize reviews as this goes against all major review sites. If you'd like to continue this conversation further, we're happy to answer your questions.
                              1.0(1 rating)
                              Review Author Icon

                              anonymous

                              Resident 2020

                              11/15/2020

                              The Retreat has been a pleasure to work with since walking in the door to review the apartments. Their staff up to the management has been very kind, friendly and courteous to go out of their way accommodate my move in. I am looking forward… See More >
                                Manager

                                11/16/2020

                                Retreat at Barton Creek
                                We strive to create a great experience from the moment you visit our community, so it's great to read about your move in experience. Thanks for the wonderful things you had to say about our management team and our community. As you settle in, please let us know if there is anything you need to make your home more comfortable. Have a great day!
                                Review Author Icon

                                kendallwentz_

                                Resident 2020

                                10/20/2020

                                The Retreat is an amazing complex and has a great location. My boyfriend and I started touring places during the summer and we worked with Tristan through the entire thing. Starting with the first tour he was great! He wasn't pushy at all (which we… See More >
                                  Manager

                                  10/21/2020

                                  Retreat at Barton Creek
                                  Thanks for reaching out to us in the search for a new home, Kendall! We know there are many options, so we're glad you chose our community to call home. If there is anything you need from our team, don't hesitate to reach out. Have a wonderful day!
                                  Review Author Icon

                                  anonymous

                                  Resident 2020

                                  10/6/2020

                                  Do not live here. The staff are TERRIBLE. Not helpful at all. They have no empathy. the place looks ok but they do not do anything to help you if you have an issue. All they do is make you move out and charge you… See More >
                                    Manager

                                    10/7/2020

                                    Retreat at Barton Creek
                                    We're sorry you had to leave our community and that you felt the need to leave this review. We understand that moving out can present many challenges while ensuring that your apartment is prepared for a move-out inspection and keys are returned to the leasing office. Our team is happy to review your final account statement with you to answer any questions you may have. Please give us a call at (512) 444-1471 where a member of our team will be happy to assist.
                                    1.0(1 rating)
                                    Review Author Icon

                                    BekahG25

                                    Resident 2019 - 2020

                                    8/13/2020

                                    Been living here for going on 2 years. Really enjoy the location, convenience, and aesthetic of the community. Staff has been super helpful anytime I've needed anything. They put together some great events each month (even during the pandemic, they've done their best to still… See More >
                                      Manager

                                      8/17/2020

                                      Retreat at Barton Creek
                                      Thanks for being a long-standing resident with us and for sharing your honest living experience. We valued your feedback above all else as it lets us know how we're doing, especially at this time. If there is anything you need, be sure to let us know. We're in this together. Have a wonderful day!
                                      Review Author Icon

                                      anonymous

                                      Resident 2019 - 2020

                                      5/8/2020

                                      I have no idea how there are so many 5 star reviews on here. Listen, I have never written a review for anything, ever, but I had to take the time to write this. My lease ends in a month and I have been counting… See More >
                                        Manager

                                        5/11/2020

                                        Retreat at Barton Creek
                                        We're sorry to hear you'll be leaving our community and would love the opportunity to make your home with us enjoyable. Please reach out to our team by calling our leasing office at (512) 444-1471. We hope to hear from you soon so we can continue to discuss your feedback further.
                                        1.0(1 rating)
                                        Review Author Icon

                                        Robin_V209

                                        Resident 2002 - 2020

                                        2/27/2020

                                        I have lived in the community for 18 years, I think that speaks for a lot. The management is wonderful to work with, especially the Manager, Faye Navarez. She is professional, friendly and works very hard to ensure tenants needs are met.

                                          Manager

                                          3/10/2020

                                          Retreat at Barton Creek
                                          Wow, thanks for taking the time to leave us a review, Robin! We truly appreciate it and the kind words you had to say about our management team. We value your feedback as a long-standing resident with us. Be sure to let us know if you need anything from our team.
                                          Review Author Icon

                                          anonymous

                                          Resident 2018 - 2020

                                          2/26/2020

                                          Denise Derrik helped my furbaby and I find our new home! She was great at touring my now complex, letting me know the amenities and perks to South Austin living along the way. She is still always smiling and getting ready to hang over a… See More >
                                            Manager

                                            3/10/2020

                                            Retreat at Barton Creek
                                            Thanks for taking the time to write us a review! We truly appreciate you taking the time to share your experience and for the heartfelt words you had to say about our team. We're so happy to hear you and your furbaby are enjoying your home with us. And, thanks for the recommendation! We'll be here if you need anything from our team and you're always welcome to stop by our leasing office to say "Hi!" and grab a doggy treat! Have a wonderful day and we'll see you soon!
                                            Review Author Icon

                                            anonymous

                                            Resident 2020

                                            3/11/2020

                                            I love the location and such a good price compared to the rest of complexes in the area! Since I recently moved in no noise complaints at all and everyone's been very friendly! plenty of community events to get involved too… See More >
                                              Manager

                                              3/10/2020

                                              Retreat at Barton Creek
                                              We're excited to have you as a new resident at our community! Thanks for taking the time to leave us a review! We really appreciate your feedback. We know moving can be a challenge, so our team works hard to make this a smooth transition. It's great to hear you experienced just that. Be sure to let us know if you need anything from our team. We're happy to help!
                                              Review Author Icon

                                              anonymous

                                              Resident 2019 - 2020

                                              2/26/2020

                                              Have no complaints - living here has been a very positive experience for me! Close (walking distance) to restaurants, shopping, and the greenbelt. All maintenance requests have been quickly resolved. Denise made my move-in super smooth and continues to be helpful! :)

                                                Manager

                                                3/10/2020

                                                Retreat at Barton Creek
                                                Thanks for taking the time to share your experience at our community! We're happy to hear you're enjoying our prime location and that you've felt taken care of by our team. You’ve truly made our day with your kind words. Let us know if you need anything from our team. Have a great day!
                                                Review Author Icon

                                                anonymous

                                                Resident 2018 - 2019

                                                5/20/2019

                                                I've been a resident since May 2018 and even with some unexpected hiccups, I'm very pleased with this community. To find a partly-updated apartment (hard word floors), in this location, for the price is totally unbeatable (speaking from experience, as I've looked elsewhere to compare… See More >
                                                  Manager

                                                  11/15/2023

                                                  Retreat at Barton Creek
                                                  Hello, we appreciate you leaving us a review! Your feedback is valuable in us being able to adapt to the needs of our residents. For any further information, please reach out to hello@avenue5.com
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2019

                                                  5/13/2019

                                                  The staff and location are fantastic. Faye, the property manner, is extremely responsive as are the maintenance workers. I don't have an updated unit, so it does look pretty dated, but updated units might be the norm now, and those look great. The property managers… See More >
                                                    Manager

                                                    8/21/2023

                                                    Retreat at Barton Creek
                                                    Hello, we appreciate you leaving us a review! Your feedback is valuable in us being able to adapt to the needs of our residents. For any further information, please reach out to hello@avenue5.com

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $400. Rent: $25. Pet Limit: 3. Comments: Fees and pet rent are per pet. No breed restrictions and no weight limits.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $400. Rent: $25. Pet Limit: 3. Comments: Fees and pet rent are per pet. No breed restrictions and no weight limits.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • BBQ and Picnic Areas
                                                    • Balcony or Patio
                                                    • Business Center
                                                    • Clubhouse
                                                    • Convenient to Barton Creek Greenbelt
                                                    • Faux Wood Flooring
                                                    • Fitness Center
                                                    • Google Fiber Available
                                                    • Landscape Surrounded by Heritage Trees
                                                    • Lap Swimming Pool
                                                    • On-Site Maintenance
                                                    • Package Receiving Service
                                                    • Pet Yards Available
                                                    • Pet-Friendly Community
                                                    • Pool
                                                    • Pool Overlooking the Greenbelt
                                                    • Premium Countertops
                                                    • Smart Thermostats
                                                    • Smoke Free Community
                                                    • Spa
                                                    • Spruce Lifestyle Service
                                                    • Stainless Steel Appliances
                                                    • TRX Exercise System
                                                    • Three Bark Parks
                                                    • Vaulted Ceilings
                                                    • View
                                                    • Walking Trails
                                                    • Woodburning Fireplace
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Retreat at Barton Creek Apartments in Austin Texas is the perfect residence for the individual who works in the city but enjoys an active outdoor lifestyle. Located on South Lamar in Austin, Texas, Retreat at Barton Creek Apartments overlooks the picturesque Barton Creek Greenbelt. An ideal location to take advantage of everything the city of Austin and the Texas Hill Country has to offer.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 09:00 AM - 06:00 PM
                                                    • Tuesday: 11:00 AM - 06:00 PM
                                                    • Wednesday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Avenue5 Residential

                                                    C
                                                    C
                                                    Communities
                                                    597

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 249 number of votes by renters, Retreat at Barton Creek is currently rated 3.1 out of 5 stars.
                                                    Retreat at Barton Creek is rated 3.5/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Retreat at Barton Creek is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Retreat at Barton Creek is rated 1.5/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Retreat at Barton Creek is rated 2.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Retreat at Barton Creek is rated 2.5/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Retreat at Barton Creek is rated 1.5/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 7 days to their community reviews in the past year.
                                                    Avenue5 Residential
                                                    Dogs Allowed
                                                    Fee: $400
                                                    Rent: $25
                                                    Pet Limit: 3
                                                    Comments: Fees and pet rent are per pet. No breed restrictions and no weight limits.
                                                    Cats Allowed
                                                    Fee: $400
                                                    Rent: $25
                                                    Pet Limit: 3
                                                    Comments: Fees and pet rent are per pet. No breed restrictions and no weight limits.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath
                                                    One month free on select homes plus waived application & administration fees! Contact our leasing office today for more information and to schedule a tour.

                                                    Contact Property

                                                    Retreat at Barton Creek

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Retreat at Barton Creek is a 505 - 1,012 sq. ft. apartment in Austin in zip code 78704. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,250 - $6,430. Nearby cities include West Lake Hills, Del Valle, Manor, Bee Cave, and Pflugerville.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.