Retreat at Wells Branch
  (formerly AMLI at Wells Branch)

Retreat at Wells Branch (formerly AMLI at Wells Branch) is recommended by:
46.0%
Overall Rating
2.73 out 5
Parking:
2.70 of 5
Maintenance:
3.08 of 5
Construction: 3.03 of 5
Noise:
2.77 of 5
Grounds: 3.22 of 5
Safety: 2.82 of 5
Office Staff:
2.72 of 5

2801 Wells Branch Pkwy
Austin, TX 78728
512-255-2654
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Yo!
 

What a J-O-K-E!

From: -Anonymous-
Date posted: 11/3/2007
Years at this apartment: 2006 - 2007
User Response is available. 2 responses

 
DRIVE RIGHT PAST IT!!! ----- -------- ("manager") and the rest of her "staff" is a J-O-K-E! Not only do they have their heads up their a**, they're all too stuck up to care about ANY of the residents and/or issues! If you're UNlucky enough to get a moment with ----- (she's NEVER there), don't believe anything she says or "promises" because there will never be any follow thru. Maintenance... if that's what you call them... takes forever to fix anything you request, if fixed at all. The apartments are poorly built. Not only are you constantly hearing your neighbors, seeing and hearing rats, having your car/apt broken into, smelling garbage from the overflowing and GROSS compactors, THE PLACE IS GHETTO!!! And they might as well not even have gates. I could go on all day........
Even the older places down the street beat this "hole"!

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: wellsbranchpm Date: 01/29/2008
Unfortunately, we are not able to make all residents happy. Some people are just unhappy all together and nothing any does, even bending over backward, will satisfy them. The particular resident who wrote the above comment resided at The Retreat for 3 months before purchasing a home. She was unhappy with the early lease termination fees and decided to slander us anywhere possible. We have a very resident-friendly policy on early lease termination compared with other management companies. We understand that there are life changes (ie: job transfers, house purchases, family status changes) that cause residents to have to terminate their contract early. Before you take the opinion of a disgruntled person, please drive through the community personally and see for yourself that this is a nice place to live.
From: todd0212 Date: 03/02/2008
TRY AND WAKE UP AT 5 IN THE MORNING AND HEARING HEAD BANGING MUSIC IN YOUR PILLOW IDIOT. IF YOU THINK TIS IS BETWEEN ME AND MY NEIGHBOOR THINK AGAIN. THERE IS NOTHING I CAN DO BUT COMPLAIN. SHE IS MAKING MY LIFE MISERABLE AND THERE IS NOTHING I CAN DO. I WOULD TRADE PLACES WITH ANY BODY ELSE, i AM IN HELL.
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