San Paloma Apartments

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San Paloma Apartments

12501 Tech Ridge Boulevard, Austin, TX 78753
(213 Reviews)
$1,127 - $1,797/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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1 Bed, 1.5 Baths

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

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Review Ratings

Noise

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Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

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Number of reviews in the past 365 days

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Managerā€™s Review Engagement

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San Paloma Apartments Reviews

(213)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2017 - 2022

10/5/2022

3 gun shootings in September 2022 on property

When I moved here some years ago it was a nice community. This has changed drastically: There was open gun fire close to the pool area in daylight on 09/07/2022. Seven shots were fired (luckily nobody got killed - yet). Then several gun shots onā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2017 - 2022

    8/24/2022

    A ripoff

    The water bill is a ripoff 145.00 and with multiple charges on sewage. Also they don't care about the noise complaints that you will put. Gerry or Geri manger is the worst person to want to talk to at the office. I avoid her atā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2011 - 2021

      12/17/2021

      We have a gorgeous pool and the staff clean and enhance the grounds surrounding it on a daily basis. Management and maintenance staff are quick to respond and are professional but personable. Everyone on the team knows me and we stop and actually talk whenā€¦Ā See More >
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        Rivera1974

        Resident ā€¢ 2020 - 2021

        6/18/2021

        I have felt welcomed since the day I came here. It was even through a difficult time in the world and I had lost everything in another state. The ladies where all kind and quick to get me in. I have package delivered every weekā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2011 - 2021

          6/10/2021

          I have lived here for ten years. The maintenance staff and grounds staff do a great job and are very responsive. They work hard everyday. The reason I donā€™t have any issues like the other commenters is because I do what Iā€™m supposed to do,ā€¦Ā See More >
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            Aarcmclg

            Resident ā€¢ 2020 - 2021

            6/2/2021

            Do yourself a favor and find another place to call home. By far the worst experience I have ever had renting. Have so many complaints but today tops them all. The apt upstairs from us has a water leak they provide little to no help,ā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2020 - 2021

              3/31/2021

              Security gate constantly broken, no security presence unless you call and make a complaint. Management eill invalidate and discount your noise complaints if they occur during the day, DESPITE of the level/type of noise. Residents laying rent should not be disturbed by kids running, ayingā€¦Ā See More >
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                Ruth Jordan

                Resident ā€¢ 2010 - 2020

                12/26/2020

                I love this community. It is a very beautiful property and clean, except for when occasional tenants don't take their personal responsibility to clean up after themselves. However management does a great job, the maintenance crew does a great job and the landscaping crew doesā€¦Ā See More >
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                  TheGoodTennant

                  Resident ā€¢ 2018 - 2020

                  8/26/2020

                  I lived at San Paloma for two years, and the property itself was pretty nice. The maintenance crew was also great. They were all hardworking guys that we're genuinely good at what they do. I had a few recurring issues that eventually ended up costingā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2019

                    12/31/2019

                    These people are notoriously vindictive against residents who make repair requests. The entire staff is the family of the owner and are allowed to do as they please with little respect for the resident paying to live here. Quiet hours don't apply and-if you haveā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2018

                      11/12/2018

                      We chose this community moving from Portland. It has been up to par with what we thought it would be. Great staff and awesome ammenities. Clean, good parking and very mellow. Feel right at home. Will renew if we stay in Austin.

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                        anonymous

                        Resident ā€¢ 2018

                        8/21/2018

                        I moved in about 6 months ago for a new job and I'm so glad I moved to this community. When 1st looking for apartment in Austin I was overwhelmed by how expensive Austin can be. I walked in to San Paloma and the girlsā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2017 - 2018

                          8/21/2018

                          As I read some of these reviews, I wonder why all these people have such a horrible experience, I have not experienced any of this since I Moved in last summer 2017. and I love the property. my favorite is the pool and volleyball area.ā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2014 - 2018

                            6/15/2018

                            Homeless camps nearby in the woods, just be safe and don't move here or they will steal from your car etc.... The apartment management won't take handle this matter, just told me to handle it myself after my car was robbed.ā€¦Ā See More >
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                              ngthomas8

                              Resident ā€¢ 2014 - 2018

                              4/7/2018

                              Although I've lived at surrounding apartments, San Paloma has been home from the moment I signed my lease. The agents, some who live here, are amazing. You can see the pride that they have when showing the property and amenities. The hardest working maintenance teamā€¦Ā See More >
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                                allyson1990

                                Resident ā€¢ 2015 - 2018

                                4/5/2018

                                Since moving in my experience here has been awesome. The office staff is so sweet and helpful. The maintenance team is quick, and the amenities are amazing. They offer a 24 hour gym, an amazing pool and they just opened a hair salon. I'm soā€¦Ā See More >
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                                  keen14

                                  Resident ā€¢ 2012 - 2018

                                  3/7/2018

                                  I have been here since 2012.... Have had my share of different apartment living experience, but I can honestly say that even with not being at a new high end place, the comfort of seeing the same people in the office and maintenance has madeā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2017

                                    9/5/2017

                                    I have severe hearing loss and without my hearing aids I can hear thumping sounds from above like they're elephants. It drives me crazy! I live near the sand volleyball area and I don't mind hearing the cheer when they score! LOL. But what drivesā€¦Ā See More >
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                                      D&G

                                      Resident ā€¢ 2016 - 2017

                                      8/4/2017

                                      I will post this review EVERY MONTH so that it stays on top and visible for anyone thinking about choosing this place. I am writing this in hopes of saving others from making the worst mistake of you life. It's to late for me, butā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2016 - 2017

                                        5/31/2017

                                        We have filed a Better Business Bureau complaint against San Paloma Apartments. Here's why: We paid a reletting fee of $1,146.65 to San Paloma Apartments on March 20, 2017. Our lease was set to expire on July 31, 2017 but we had to move for personalā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2014 - 2015

                                          5/25/2017

                                          I can honestly say this is the worst place I have ever lived. I noticed before moving in people complained about receiving notices about bills they have paid while living there. I assume that maybe it was the lack of the resident...I was wrong.ā€¦Ā See More >
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                                            blessnhappy

                                            Resident ā€¢ 2013 - 2016

                                            4/10/2017

                                            San Paloma Apartments is a great place to live. The Office Staff - fantastic. Maintenance awesome. Apartment- loved it I have recently moved due to a job change but was there for three years. They set the standard and now I am looking for aā€¦Ā See More >
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                                              smr5325

                                              Resident ā€¢ 2016 - 2017

                                              2/13/2017

                                              Lived here with my fiance for almost a year, and we will be renewing. Definitely the best deal in North Austin, the prices can't be beat for all that they include (great fitness center, hot tub, resort style pool). Appliances are a bitā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2014 - 2015

                                                11/24/2015

                                                Worst experience ever ! Let me start by those ladies in the office they are so rude an unprofessional . My car is been broken into 3 TIMES in one month ! I went to the office and I spoke with the Manager ( Megan)ā€¦Ā See More >
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                                                  Tcj1989

                                                  Resident ā€¢ 2015

                                                  7/9/2015

                                                  This is not luxury living, not even close!!! The staff tells you LIES just to get you to sign a lease with them and then that is when all the problems start. Before I moved in on the second floor, I asked if I wouldā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    San Paloma Apartments

                                                    March 2024

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                                                    San Paloma Apartments is an apartment in Austin in zip code 78753. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,797. Nearby cities include West Lake Hills, Del Valle, Manor, Bee Cave, and Pflugerville.

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