We moved into this apartment with out even seeing it first. We were transfered from another state. When we arrived the girl behind the desk had no record of our lease SO they had to do a new one on the spot! She showed us our apartment and it was Ok, it was nice that it faced tall trees and the grounds looked well kept. BUT the carpet looked dirty and we had candle wax on the carpet in the living room. We lived there for about 10 months while we built our own house and over the time when ever a package would come for us the staff wouldn't be able to find it. At Christmas half of our relatives presents that were sent to us WHERE STILL IN THE OFFICE and no one told us. Our relatives were pissed we didn't have all the gifts. (We didn't know they had more). The staff changed over almost monthly. We had nice neighbors and one of them had been there two years. They tried to negociate a lower lease since they were paying top dollar and Sonterra refused so they moved closer to Canyon Glen apartments.

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