Sonterra Apartment Homes
8801 N. FM 620, Austin, TX 78726
512-249-9422  save favorite
AVERAGE RATING
recommended by:
60%

overall rating:
3.5
3.6
3.56 Parking:
3.8
3.78 Maintenance:
3.6
3.56 Construction:
3.5
3.45 Noise:
3.5
3.53 Grounds:
3.6
3.64 Safety:
3.2
3.22 Office Staff:
< | >

Large apartments, decent prices, few amenities, very poor management, noisy

From: reggie87
Date posted: 10/26/2004
Years at this apartment: 2000 - 2004
 
I've lived at Sonterra for almost five years. During that time, the complex has gone from good to bad.

First, the good news: the apartments are large and many have huge wraparound balconies. Rents are relatively cheap. The maintenance staff has always been courteous and efficient.

Now the bad news: I wish I could say the same for the management staff. While they are quite friendly and courteous, they are also unprofessional. They make promises they don't keep, about your lease and about repairs or imoprovements. Very poor.

In addition, the construction of the buildings is poor. When I first moved in (to a brand new building), there were paint splatters everywhere, the counters were unfinished, and the fixtures were cheap and already starting to corrode!

Noise has become a significant problem, more outside the buildings than in. The company has dropped their rent considerably over my stay and this has apparently attracted a, shall we say, livelier crowd. There are frequent occurrences of loud music and noise in the parking lot (even at 2 or 3 in the morning).

Security has also become a concern; not so much personal safety as a lot of car break-ins. Ironically, the grounds are VERY well-lighted. Indeed, to the point of disrupting your sleep unless you close the blinds.

Overall, I can't recommend Sonterra. While the rents are low, there are few amenities and significant other problems.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
4 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
2 of 5
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