Sonterra Apartment Homes
8801 N. FM 620, Austin, TX 78726
512-249-9422  save favorite
AVERAGE RATING
recommended by:
60%

overall rating:
3.5
3.6
3.56 Parking:
3.8
3.78 Maintenance:
3.6
3.56 Construction:
3.5
3.45 Noise:
3.5
3.53 Grounds:
3.6
3.64 Safety:
3.2
3.22 Office Staff:
< | >

Horrible Office

From: roaster
Date posted: 2/20/2008
Years at this apartment: 2007 - 2008
 
I have been living here for a year and my lease is ending at the end of this month. I spoke with the office staff about transferring to a different apartment and all seemed to be going well. They had me fill out a new application and the necessary paper work. Well, as soon as I wrote them two checks they told me I would not be able to transfer due to my credit history. I had just finished filling out the paper work and had not even walked out of the office yet! Then they tell me that they are going to keep the application fee because of the work they have already done on the application. What work' They never even had time to look at the application since I had only handed it to the leasing person 90 seconds earlier. What a joke. Never mind the fact that they had no problem approving me the first time that I moved in. I have not been a bad tenant, I was late a couple of times with the rent but I made sure to pay it plus all applicable late fees and I have never had any complaints from other residents. I would not recommend coming here unless you like being treated badly.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Terminating a Lease: Know Your Rights - Dec 17
   How to Decorate a Living Room for Less Than $250 - Dec 17
   Tips for Saving on Movers and Storage - Dec 17
   Decorate a Living Room Like a Pro Designer - Dec 17
   Using Mirrors to Open Up Your Living Space - Dec 17
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Sonterra Apartment Homes
          Austin apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif