I will qualify the title of this post, but before I do, I'm going to list the imperfections I've run into. I've lived in two different apartments (both in Sonterra II). My first apartment was a 2/2 with garage on the second floor. I was in that apartment for a total of 16 months, with people living in the apartment above me for a grand total of 2 months of that time. While you can definitely hear the footsteps, it wasn't much of a bother, and no worse than any other apartment I've lived in.

My first apartment experience was virtually flawless, with the sole exception being the parking. Yes, they need more parking spots, but if more people took advantage of parking in front of their garages, it probably wouldn't be a problem. The complex is very quiet, the residents are friendly and don't bother anyone else, and the staff was always superb.

My second apartment wasn't quite as flawless as the first. The day before moving in, I discovered that no carpet had been installed into the apartment. The manager got on top of it and they did manage to get the carpet in pretty quickly, but it did delay my moving a bit. Also, after the first month and a half of living in the second apartment, I received a notice stating that my first month's rent was never received (I paid it on move-in day). It was an issue I was able to clear up quickly, but it would have been nice if they would have notified me of this a bit less than 2 weeks after the fact. It also would have been nice if I could have received some kind of discount on one month's rent for these problems. These problems probably could have been avoided, but they were both handled to my satisfaction.

Having said all that, the excellent service I experienced in the first apartment has continued. The staff is always very friendly whenever I need to visit the office, and they all seem to remember me. Considering that I rarely visit the office, that's pretty impressive. The section of Sonterra II I live in now has absolutely no problem at all with parking. They really do need more dumpsters though, but that is a minor complaint.

My post may sound a bit negative, but trust me, I do NOT have negative feelings about my experience here. This is by far the best apartment complex I have ever lived in. While Sonterra may not have the amenities offered by the neighboring complexes, you will easily get the best value for your money here. As of right now, I have no plans of moving out of this complex.

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