My husband and I have lived here for quite a while and although there have been a few minor problems, the office staff has always managed to meet them to our satisfaction - and we are very picky people!
We lived in phase I first and we knew all of our neighbors and were pleasantly surprized at the diversity of our building. We all became such good friends that at one point, we all knew each other and would have barbeques together - it felt like a community.
The one drawback to phase I - trash pick-up! There are 3 dumpsters inside the complex and no matter which building you're living in, you could ALWAYS count on being woken up by the dump truck that would come at 3, 4, 5 AM on a SATURDAY!! This is the one issue that management didn't want to address when we asked if they could change the pick-up times - surely a big client like an apartment complex would have enough pull with the garbage collection company.
In phase II, there is only one large compactor at the entrance. So in exchange for quiet, everyone has to transport their trash to the front (no big deal to me but something to consider). Sometimes on the weekends, it does tend to fill up to overflowing.
I have been working out of town and believe me, this place is QUIET!! Occassionally, there is a motorcycle early in the morning, but hey, at least he has somewhere to be, right' Working in other cities, I am grateful to have the well-designed and quiet of this place to come home to. We've had college kids for neighbors and most of the time we couldn't hear them once in our bedroom (to my constant surprize).
Very nice neighbors (mostly), nice trees!!! I've never seen a complex maintain the landscaping this way and it's one of the things I love about this place. On the other hand, it may be a city requirement because it's built on the edge of a nature preserve - which is a big controversy in Austin - the city I think owns it and they've been selling it off to developers - we hate it although we're a part of it. Life in the modern world!
We made a great deal with the management on our place in phase II and we've been pretty happy here. New management took over within the last two years and some positive changes have happened - more resident events, phase II clubhouse available for rent now, and a new SECOND business center with computer access (the business center was also a draw for us). Some things not so good - old management would clean breezeways and re-stripe the parking lot annually but that has stopped.
O, I forgot - THE VIEW - definitely get an aparment with a view before all the trees are cut down!

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