Spring Valley
2302 William Cannon, Austin, TX 78744
512-448-3600  WEBSITE save favorite
AVERAGE RATING
recommended by:
57%

overall rating:
2.8
2.6
2.56 Parking:
3.1
3.06 Maintenance:
3.0
3.0 Construction:
3.0
3.0 Noise:
2.9
2.89 Grounds:
2.3
2.33 Safety:
3.2
3.17 Office Staff:
< | >

Do Not move here!

From: -Anonymous-
Date posted: 12/31/2008
Years at this apartment: 2007 - 2008
 
This place is a horrible place to live! I moved in June 2007 and have had a leaking fridge from day one and no matter how much I report it all they do it come and stare at it and say they will be back but nothing ever comes from it. The staff is new and complete idiots. They don't know what they are doing, when I ask questions their response is that they are new and have to get back to me and never answer me back. I have also been going through a long drawn out battle over a rent check that was processed 3 times in the same month causing me overdraft issues and bounced checks that were for other bills and the whole time they kept saying it wasn't them and they have no idea it is happening and after 2 mths of back and forth talks between their corporate office and my bank they decided to credit me on my next rent for my over draft fees but when I sent my rent minus the credit they are telling me that I need to pay it and have charged me late fees. So I am at square one again and very angry. I have never lived somewhere like this! They just don't have it together their and I am very tempted to break my lease and find another place to live.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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