Stonegate

Stonegate is recommended by:
58.0%
Overall Rating
3.13 out 5
Parking:
3.32 of 5
Maintenance:
3.52 of 5
Construction: 3.65 of 5
Noise:
3.13 of 5
Grounds: 3.84 of 5
Safety: 3.42 of 5
Office Staff:
3.23 of 5

10505 South I-35
Austin, TX 78747
512-282-6900
*  
*  
* Save to favorites

1 of 1
< | >
Yo!
 

Good Apartment, Poor Management Choices

From: -Anonymous-
Date posted: 10/14/2005
Years at this apartment: 2003 - 2004

 
Upon move in, management seemed ready to help and were very friendly. Never had a problem with noise, safety, or car break-ins. Did receive a couple of times notices to clean balcony, because of storage boxes put in one corner of balcony. It didn't look bad at all, just didn't have anywhere else to store them, and management didn't like that. Upon move out, my roommates and I were aware that carpet in living/dining room area would need to be replaced due to cat damage. We moved out and told the complex to contact us reguarding the replacement of the public area's carpet. About 1 month after moving out, I received a bill in the mail for $1200 from the carpet being replaced. Come to find out, the management decided to replace the carpet in the whole apartment, and never once contacted me or my other roommates out this decision. They proceeded to go on and charge us $1200 for the carpet as well as the time the men spent to change it. When we went to talk to the complex, they weren't willing to consider changing the amount due, even though they didn't let us know what they were doing. They said that they couldn't help us anymore, and that we had to deal with the people who changed the carpet about setting up a payment plan to pay off the charges for the carpet. Overall, the complex is very nice, but some of the decisions made by the management could have been better.

Recommended: YES
Overall Rating
4 out of 5
Parking:
5 of 5
Maintenance:
4 of 5
Construction: 4 of 5
Noise:
4 of 5
Grounds: 4 of 5
Safety: 4 of 5
Office Staff:
4 of 5
I'm the author!
Lived here?


Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

   Free estimates on moving trucks      Free quotes on movers
What's New On OH MY APARTMENT

   Negotiating with Your Landlord After Damage Occurs - Aug 25
   What to Do if You Lose Your Apartment Key - Aug 18
   How to Get Yourself Off of a Renter's Blacklist - Aug 11
   Asking for References from Your Old Landlords - Aug 04
   Is Your Rent Control Landlord Trying to Force You Out? - Jul 28
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Stonegate
          Austin apartments

Apartment Ratings Nationwide
Stonegate
<prev 1 of 1 next>
*