Terrace Cove formerly Sorrento Apartments
6201 Sneed Cove, Austin, TX 78744
888-375-7185 ext 3844  WEBSITE save favorite
AVERAGE RATING
recommended by:
21%

overall rating:
2.2
2.6
2.64 Parking:
2.4
2.37 Maintenance:
2.3
2.31 Construction:
2.7
2.72 Noise:
2.7
2.73 Grounds:
2.5
2.49 Safety:
2.4
2.39 Office Staff:
(user photo) as you can see water damage from up above.
(user photo) as you can see water damage from up above. (user photo) day 3 and still no one came to fix it.only maintenance guy went upstairs the day we reported it,he closed the neighbor's water line that they attached their washer with. (user photo) its been a week an still no one has shown up to repair the damage.we sent numerous e mails with these pictures attached and still nothing. (user photo) my sofa was ruined pretty much and i did find mold growing.i used the fishbowl to collect the dripping water.carpet was wet.the plaster has fallen.
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07/26/2009cops, cops and more cops!NO1.0
 I just happened to be home last Friday morning and within an hour witnessed 4 separate cops pulling up to units. This is just the ones I saw from my patio. This place is scary!!!
07/25/2009No PoolNO3.0
 The pools is ALWAYS closed for some reason or another. Especially on weekends and holidays. I am breaking my lease and getting out of here.
07/17/2009this is worse than the hotel califoerniaNO1.0
 These people are the epitome of corporate greed. Their idea of maintenance is to ignore you. If you want to live in a dump with broken appliances, water pouring out of your ceiling, and have your requests for maintenance ignored ... more
07/14/2009courtesy callNO1.0
 All I asked for was a courtesy call to tell me the status of the repairs I have been waiting 2 months for. Instead, 2 days later, I get an email "service request completed." How??? Nothing has been fixed, and ... more
07/09/2009You get what you pay for.NO3.0
 You get what you pay for. If you're looking for a "nice" place, than you obviously are looking in the "wrong place" if you're paying $650 for a two bedroom apartment. Get real, people.
04/02/2009Very unprofessional/unreliable staff, unsafe & poor environment...NO1.0
03/20/2009Horrible Experience!NO2.0
10/10/2008great place just....NO2.0
09/11/2008it's gonna be a long year.NO1.0
09/11/2008Things looking up, sort ofNO1.0
View all 67 opinions about Terrace Cove (formerly Sorrento Apartments).

About

Terrace Cove is an apartment community located in Austin , TX . It has also been known as Sorrento Apartments . The following apartment communities are located nearby: Bluffs of Berkshire ( 0.2 miles), Canyon Hills Apartments ( 0.2 miles), and Stassney Woods Apartments ( 0.2 miles).

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