The Hendrix Apartments
#21,035 #377 #3,573

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The Hendrix Apartments

9815 Copper Creek Drive, Austin, TX 78729
(623 Reviews)
$785 - $2,855/mo
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Floor Plans & Pricing

Studio

Villa 1

Studio, 1 Bath | 422 sq. ft.

$785 - $1,315

2 Available Units

See Floor Plan Details

Villa 2

Studio, 1 Bath | 437 sq. ft.

$820 - $1,390

2 Available Units

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Villa 3

Studio, 1 Bath | 476 sq. ft.

$845 - $1,315

2 Available Units

See Floor Plan Details

Villa 4-New Construction

Studio, 1 Bath | 425 sq. ft.

$885 - $1,315

2 Available Units

See Floor Plan Details

Villa 5

Studio, 1 Bath | 445 sq. ft.

$910 - $1,340

2 Available Units

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1 Bedroom

Artisan 2

1 Bed, 1 Bath | 744 sq. ft.

$875 - $1,145

2 Available Units

See Floor Plan Details

Artisan 4-New Construction

1 Bed, 1 Bath | 740 sq. ft.

$975 - $1,195

2 Available Units

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Artisan 1

1 Bed, 1 Bath | 698 sq. ft.

$875 - $1,095

1 Available Unit

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Artisan 3

1 Bed, 1 Bath | 840 sq. ft.

$920 - $970

See Floor Plan Details

2 Bedrooms

Parisian

2 Beds, 2.5 Baths | 1,350 - 1,380 sq. ft.

$1,220 - $1,615

2 Available Units

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3 Bedrooms

Victorian 2 Townhome

3 Beds, 3 Baths | 1,588 - 1,618 sq. ft.

$1,660 - $2,370

2 Available Units

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The Ranch 2

3 Beds, 3 Baths | 1,603 sq. ft.

$1,690 - $2,425

2 Available Units

See Floor Plan Details

Victorian Townhome

3 Beds, 3 Baths | 1,488 sq. ft.

$1,585 - $2,730

1 Available Unit

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The Ranch 3

3 Beds, 3 Baths | 1,618 sq. ft.

$1,710 - $2,855

1 Available Unit

See Floor Plan Details

The Ranch 1

3 Beds, 3 Baths | 1,588 sq. ft.

$1,710 - $2,855

1 Available Unit

See Floor Plan Details

The Ranch 4-New Construction

3 Beds, 3 Baths | 1,575 sq. ft.

$1,760 - $2,685

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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The Hendrix Apartments Reviews

(605)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Jameil_H

Resident ā€¢ 2023

6/6/2023

Rats!!!! RATS RATS

Office refuse to help! When i call Bernadette is hostile and combative. She refuses to address the issue and asks why my dogs bark!! They bark because the are fighting rats!!!! Michelle at the corporate iffice is defensive. This is in humane.

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jlnelson2006

Resident ā€¢ 2021

9/27/2021

This is unequivocally the worst place I've ever lived in my entire life. Drawn in by the amenities? None of them (gym, pool, laundry room, outdoor grills etc..) work or are operational. Love the idea of a friendly competent staff? Neither of those things areā€¦Ā See More >
    Review Author Icon

    amandajlemarble

    Resident ā€¢ 2020 - 2021

    5/29/2021

    this has been the worst place that I have ever lived in my 30 years of life. We were not allowed to tour because we moved in the middle of the pandemic, which would have been fine but the virtual tour that they sent usā€¦Ā See More >
      Review Author Icon

      anonymous

      prospective ā€¢ Visited 2020

      4/28/2021

      Too much drug and crime activity here. Management seems to let anyone live here. They need to get onsite security and keep out unlawful tenants and visitors. I decided not to move in here due to seeing a drug transaction while touring and seeing theā€¦Ā See More >

        Updated Review

        Review Author Icon

        anonymous

        Resident ā€¢ 2018 - 2020

        8/4/2020

        DO NOT MOVE HERE. ROACHES infestation in Building 2. There is a roach infestation in Building 2 - your family's health is a risk! Apt Mgt will not get Pest Control to get rid of them. DO NOT MOVE HERE.ā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2020

          3/5/2020

          Awful place to live. Worst decision I ever made. Maintaince takes weeks to fix your issues. Drugs coming in and out as well as cops. People in the front office are rude and don't know anything. Sent multiple emails to the manager and she justā€¦Ā See More >
            Review Author Icon

            anonymous

            prospective ā€¢ Visited 2020

            1/7/2020

            I'm not even a resident yet (applied last week) and I was truly impressed by the property! I was kind of worried after reading some of the reviews about the complex, but I was quickly put at ease after my visit. They are under newā€¦Ā See More >
              Review Author Icon

              Resident 696614

              Verified Resident ā€¢ 2018 - 2019

              9/17/2019

              Horrible. From the first day to current. The office has not been hospitable or helpful in anyway, the offline cal center is slow and rude, Maintanence is almost non existent. I've considered breaking the lease more than once.

                Review Author Icon

                Resident 696591

                Verified Resident ā€¢ 2019

                9/17/2019

                I truly love the spacious apartments as well as the office staff. The maintenance staff still needs a little work getting to maintenance orders in a timely manner but eventually get the job done and do a very good job as well

                  Review Author Icon

                  Resident

                  Resident ā€¢ 2019

                  9/10/2019

                  Management is very unprofessional, I was suppose to move in on April 12,2019 but they weren't done painting my apartment until the next day. I had to sleep in my car with all of my furniture ruined by the rain

                    Updated Review

                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2019

                    9/5/2019

                    I enjoy living here, the apartment is spacious and not really over priced for Austin. But I wouldn't renew my lease here. the maintenance does respond promptly, but I have put in the same request 4/5 times with no change. My ac is constantly running,ā€¦Ā See More >
                      Review Author Icon

                      Resident 690589

                      Verified Resident ā€¢ 2019

                      9/5/2019

                      Hasta el momento todo bien, en la oficina excelente personal, el lugar lo veo tranquilo, supermercados y tiendas de conveniencia f?cil y de corto acceso, las calles en mal estado, el estacionamiento es dif?cil de encontrar,

                        Manager

                        9/20/2019

                        The Hendrix Apartments
                        !Nos alegra saber que disfrutas de la tranquilidad y la comodidad de nuestro complejo! Escuchamos sus inquietudes con respecto al estacionamiento y ciertamente lo tendremos en cuenta. Gracias por el comentario
                        Review Author Icon

                        Resident 687493

                        Verified Resident ā€¢ 2019

                        8/30/2019

                        Moved into Hendrix in April, 2019. Much has changed for the better since we moved in (I.e. the type of tenants coming in, parking, new maintenance workers). If the improvements continue I may consider renewing my lease. I no longer have complaints.

                          Manager

                          9/20/2019

                          The Hendrix Apartments
                          We're happy to read how pleased you are with all of the improvements. Your satisfaction and comfort mean a lot to us. Thank you for the great feedback.
                          Review Author Icon

                          Resident 686508

                          Verified Resident ā€¢ 2019

                          8/27/2019

                          The staff works hard and tried their best to get the requested job done and I'm very happy with how quickly they answer to my requests. They are also good about double checking to make sure the job is done.

                            Manager

                            9/12/2019

                            The Hendrix Apartments
                            Thank you for the 5-star review. Our team strives to provide our residents with high-quality service. Reviews such as yours let us know we have been successful.
                            Review Author Icon

                            Resident 685699

                            Verified Resident ā€¢ 2019

                            8/26/2019

                            The apartments are older but the community and complex are very nice and welcoming. The size of the rooms in the apartments make up for the small lack in renovations. We recently moved in but so far we love living here.

                              Manager

                              9/12/2019

                              The Hendrix Apartments
                              Thank you for your review. It is great to have you in our community. If there is anything we might be able to help you with throughout your residency, please feel free to stop by the office.
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2019

                              8/22/2019

                              I love the new staff. Such a major improvement over the ones that were there when I first moved in. I feel like I can actually go to the staff when I have ano issue. But the mantinence staff is usually short staffed since they'veā€¦Ā See More >
                                Manager

                                9/4/2019

                                The Hendrix Apartments
                                Thank you so much for sharing your appreciation for our new team members. We are actively engaged in finding new ways to improve the service that we offer to residents and the professionals we hire to maintain our community are definitely important to fulfilling our mission. We'll take your feedback on our maintenance team into consideration so your satisfaction with their service may improve too. Please feel free to contact us at 512-249-4000 or hendrix@trinity-pm.com to share any other concerns. We appreciate all of your cooperation.
                                Review Author Icon

                                Resident 683441

                                Verified Resident ā€¢ 2019

                                8/20/2019

                                We have only been here 2 days, but so far all is good. The entire process from being to end was a really good one and everyone in the office has been really nice and helpful. The only thing i don't care for is thatā€¦Ā See More >
                                  Manager

                                  9/5/2019

                                  The Hendrix Apartments
                                  We are grateful for your wonderful review and excited to welcome you to our community! Unfortunately, some residents do not abide by community policies regarding pet clean-up. We will share this information with our team so they may handle this appropriately. Thank you for your review and please let us know if there is anything else we may do for you as you get settled in.
                                  Review Author Icon

                                  Resident 681025

                                  Verified Resident ā€¢ 2017 - 2019

                                  8/15/2019

                                  We have had some problems with neighbors being consistently loud. After many calls to the office and the police department, this seems to be under control. I have submitted work orders in the past via online and never heard anything or seen anyone.ā€¦Ā See More >
                                    Manager

                                    8/24/2019

                                    The Hendrix Apartments
                                    Thank you for taking the time to share this feedback with us. Please let us know of any pending requests and we will be happy to assist you.
                                    Review Author Icon

                                    Resident 678277

                                    Verified Resident ā€¢ 2019

                                    8/14/2019

                                    The office staff is very friendly and helpful. The amenities are great (pool, gym, etc). The apartment is very spacious, but it could use some more modern upgrades. You can definitely tell there are some things that haven't been remodeled or upgraded since the 80's.ā€¦Ā See More >
                                      Manager

                                      8/15/2019

                                      The Hendrix Apartments
                                      Thank you for your feedback. We are happy to be of service.
                                      Review Author Icon

                                      Resident 675695

                                      Verified Resident ā€¢ 2019

                                      8/7/2019

                                      Not a good place to stay.. if i wasnt under a lease i would have moved out the same day i moved in. Management need to do better and do their jobs. Shouldve ran when i had a chance.... Cant wait to move out

                                        Manager

                                        8/24/2019

                                        The Hendrix Apartments
                                        Thank you for taking the time to share this feedback with us. Please call our Community Manager directly at (512) 201-2652 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.
                                        Review Author Icon

                                        Resident 675330

                                        Verified Resident ā€¢ 2019

                                        8/6/2019

                                        While this is certainly not a high end community, for the money it's not bad. The online line application and leasing process was quite smooth and the office communicates with tenants on a regular basis.

                                          Manager

                                          8/24/2019

                                          The Hendrix Apartments
                                          Thank you for your feedback. We will use this review to help better meet your housing needs.
                                          Review Author Icon

                                          Resident 673718

                                          Verified Resident ā€¢ 2019

                                          8/5/2019

                                          So far it has been great. If someone is partying, the noise level is tolerable and kept to reasonable hours. The staff and everything beyond the tenants is wonderful. In addition it is located in a great place for both me and my wife.

                                            Manager

                                            8/7/2019

                                            The Hendrix Apartments
                                            Thank you for your review. We hope you continue to value all that our community has to offer.
                                            Review Author Icon

                                            Resident 672672

                                            Verified Resident ā€¢ 2019

                                            8/2/2019

                                            The Hendrix Apartment Homes community is quite nice. Everyone that I have met has been really friendly!! I love my apartment and for a studio it is spacious. Noise pollution isn't really a problem since we are on the third floor. It's pretty nice forā€¦Ā See More >
                                              Manager

                                              8/15/2019

                                              The Hendrix Apartments
                                              Thank you for your feedback. We are happy to be of service.
                                              Review Author Icon

                                              Resident 668774

                                              Verified Resident ā€¢ 2017 - 2019

                                              7/23/2019

                                              This place has been a mess for a LONG time. The prior management didn't do anything for this property. They were consistently saying things will be updated and nothing ever gets resolved. They couldn't keep a staff in the office or maintenance. The only reasonā€¦Ā See More >

                                                Updated Review

                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2018 - 2019

                                                7/23/2019

                                                Where do I begin, I moved in last year in August the apartment Looked like they had squatters living in there. There was no make ready, and when it was brought up to the Manager that next Monday (moved in on Saturday) she acted asā€¦Ā See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  • Washer/Dryer Connections
                                                  Parking
                                                  • Street Parking Available
                                                  Pets
                                                  • Cats Allowed
                                                    Restrictions: Cats - Domesticated indoor cats only Pet records and pet photo are required on the day of move-in.. Pet Limit: 2. Comments: Maximum Pets per Apartment: 2Monthly Pet Rent per Pet: $15.00Pet Fee per Pet (Non-Refundable): $350 fee
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Restrictions: Dogs- The following breeds will not be permitted regardless of mix:Akita, Alaskan Malamute, American/English Bull, American/Staffordshire Bull Terrier, Bull Terrier, Belgian Malinois, Chow Chow, Dalmatian, Doberman, German Shepherd, Giant Schnauzer, Huskies, Keeshonden, Mastiff, Ovcharka, Pit bull, Presa Canario, Rhodesian Ridgeback, Rottweiler, Shar Pei, Standard Poodle, or Wolf.Pet records and pet photo are required on the day of move-in.. Pet Limit: 2. Comments: Maximum Pets per Apartment: 2Monthly Pet Rent per Pet: $15.00Pet Fee per Pet (Non-Refundable): $350 fee for 1-25 lbs. / $450 fee for 26 lbs. or larger
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Additional Storage
                                                  • Air Conditioner
                                                  • Basketball Court
                                                  • Built-In Wet Bar
                                                  • Business Center
                                                  • Carpet
                                                  • Ceiling Fan
                                                  • Credit Card Payments Accepted
                                                  • Dial-up Internet Access
                                                  • DishWasher
                                                  • Electronic Payments Accepted
                                                  • Elevator
                                                  • Fireplace
                                                  • Fitness Center
                                                  • Hardwood Flooring
                                                  • Heat
                                                  • High-Speed Internet
                                                  • In-Unit Washer and Dryers in Select Homes
                                                  • Individual Climate Control
                                                  • Large Closets
                                                  • Night Patrol
                                                  • On-Site Maintenance
                                                  • Package Receiving Service
                                                  • Pets Allowed
                                                  • Playground
                                                  • Pool
                                                  • Private Balcony
                                                  • Private Patio
                                                  • Range
                                                  • Refrigerator
                                                  • Storage Space
                                                  • Tennis Court
                                                  • Tile Entry Way
                                                  • Tiled Flooring
                                                  • Water, Sewer, and Trash Included in Rent
                                                  • Window Coverings
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                                                  Leasing

                                                  Nestled in North West Austin near Cedar Park we're mere minutes from the 183 freeway and toll roads 183A and 45, Lakeline Mall, Alamo Draft House Theater, and the Cedar Park Center.The Hendrix Apartment Homes is also located within the award winning Round Rock School District. We feature studio/efficiencies, one, two and three bedroom apartment homes and boast some of the largest living and bedrooms in Austin! Most homes include washer and dryer connections, refrigerator, wood burning fireplace, and private balconies or patios. Residents are invited to relax in our pool and enjoy free WiFi in our common areas. We are a pet friendly community, welcoming both cats and dogs with only a few breed restrictions and 2 pet limit per home. Treat yourself to the lifestyle you deserve at a price you can afford at The Hendrix Apartments!
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: 01:00 PM - 05:00 PM
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM

                                                  Questions & Answers (1)

                                                  EbJ
                                                  Asked on: 08/02/2018
                                                  Q:Ā Does anyone know the number to the head office? I have be waiting on my refund for the 30 days. I'm getting the run around. Please help!!!!
                                                  Anonymous
                                                  Answered on: 08/19/2018
                                                  A:Ā AAAAACK! I guess for some reason this stupid website won't let me post it as it actually is. Here's the numbers: Customer Care: Front desk: . For what it's worth, I had better luck contacting someone through their Facebook page. (Trinity Property Management). I mean, the person I contacted didn't actually DO anything, but at least I got a human. (Not initially: initially I got a robo-reply, but within a couple of hours a human responded.) Good luck.
                                                  Anonymous
                                                  Answered on: 08/19/2018
                                                  A:Ā Aaand one more time. After you type what I've already give you, type this:
                                                  Anonymous
                                                  Answered on: 08/19/2018
                                                  A:Ā Nice that the form cut off my link. Here it is again: https://
                                                  Anonymous
                                                  Answered on: 08/19/2018
                                                  A:Ā Here's a link to their "contact us" webpage with numbers for both their customer service and front desk lines. You'll forgive me, though, if I scoff at the idea that you'll actually get a either human being or a response to a message left at either number. https://
                                                  Anonymous
                                                  Answered on: 08/19/2018
                                                  A:Ā Here's a link to their "contact us" webpage that has numbers for both the "customer care" and front desk lines. I hope you have better luck than I did getting a human being or a call-back at either number, though.

                                                  Frequently Asked

                                                  Based on 623 number of votes by renters, The Hendrix Apartments is currently rated 2.9 out of 5 stars.
                                                  The Hendrix Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  The Hendrix Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  The Hendrix Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  The Hendrix Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  The Hendrix Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  The Hendrix Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Cats Allowed
                                                  Restrictions: Cats - Domesticated indoor cats only Pet records and pet photo are required on the day of move-in.
                                                  Pet Limit: 2
                                                  Comments: Maximum Pets per Apartment: 2Monthly Pet Rent per Pet: $15.00Pet Fee per Pet (Non-Refundable): $350 fee
                                                  Dogs Allowed
                                                  Restrictions: Dogs- The following breeds will not be permitted regardless of mix:Akita, Alaskan Malamute, American/English Bull, American/Staffordshire Bull Terrier, Bull Terrier, Belgian Malinois, Chow Chow, Dalmatian, Doberman, German Shepherd, Giant Schnauzer, Huskies, Keeshonden, Mastiff, Ovcharka, Pit bull, Presa Canario, Rhodesian Ridgeback, Rottweiler, Shar Pei, Standard Poodle, or Wolf.Pet records and pet photo are required on the day of move-in.
                                                  Pet Limit: 2
                                                  Comments: Maximum Pets per Apartment: 2Monthly Pet Rent per Pet: $15.00Pet Fee per Pet (Non-Refundable): $350 fee for 1-25 lbs. / $450 fee for 26 lbs. or larger
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2.5 Baths
                                                  3 Beds, 3 Baths
                                                  Studio, 1 Bath

                                                  Check Availability

                                                  The Hendrix Apartments

                                                  March 2024

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                                                  The Hendrix Apartments is a 422 - 1,618 sq. ft. apartment in Austin in zip code 78729. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $785 - $2,855. Nearby cities include West Lake Hills, Del Valle, Manor, Bee Cave, and Pflugerville.

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