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HOT WATER
From:
-Anonymous-
Date posted:
4/7/2008
Years at this apartment:
2006
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2008
4 responses
I been living in building number 14 and for the last 4 months we have had on and off again hot water. its now been two weeks with out hot water in the day time and now its getting into the night time as well. DO NOT MOVE HERE The power bill to cool the APT will make up for a better place TRUST we had a 185.00 for a two bed room.
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User Responses
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From:
Anonymous
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Date:
04/08/2008
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The property was built in 1976, of course there is going to be some occasional problems, it is an older property. Things have to be fixed such as a pipe that bursts that causes the whole building 14 to have water problems. Actually a $185 electric bill is pretty normal with a two bedroom apartment. I have a one bedroom apartment and I am never there, I work 75 hours a week and never turn my air on. My electric is about $75 a month, so talk to Austin Electric.
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From:
Anonymous
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Date:
04/08/2008
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185 is way high. i have a 2bdrm and my bill is ~100$. It was built in 76, but I believe the rent charged for this old "fixer upper" is steep for what you get.
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From:
falchion14
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Date:
04/11/2008
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$185 is very high for a 2 bedroom. I live in a one story house and for the month of March and our electric bill was under $80 (but we also turn off the AC, heat and lights during the day when no one is home).
When dealing with landlord who refuses to do maintenance (or fails to do it well), the most important step is to put your maintenance request in writing. If you can, fax it to them and keep the original along the fax receipt showing where it was faxed to. This should get their attention. Telling them in person or over the phone is useless if they want to ignore you.
If you really want to get their attention, send it certified mail, return receipt requested. It costs about $5 to do so, but they have to sign for your letter and it establishes a paper trail which can be used in court.
Also, if the lease contains a section about "Default By Owner" it will likely talk about maintenance requests and what steps must occur to constitute default by the owner. When I had the misfortunate of living in Chelsea Creekside (under the previous owner of the complex who was foreclosed on by the bank), I cited this section on all of my maintenance faxes (Section 31 - still have the old lease) and always told them where in the process they were (step 1, 2 or 3). This seemed to scare them into taking action so that I wouldn't or couldn't declare them in default and move out (which would likely end up in court, so keep your documentation). Of course, you must give them time to fix a problem... typically a week unless it is an emergency or makes the apartment unlivable.
Of course, I'm not a lawyer and this posting is not legal advice. If you want to learn more (including useful things like how to get your deposit back when you move out), I suggest web sites like:
http://www.texashousing.org/tenantref/tenantref.html
http://www.trla.org/
Hope that helps and good luck!
--Stephen
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From:
ED9000
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Date:
07/28/2008
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You guys will notice an "anonymous" poster who jumps in and bashes residents every time they complain about the horrible job the office staff does. Don't be fooled, this is someone IN the office posting these replies.
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Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.
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