Tintara at Canyon Creek formerly Jefferson Lakes & Jefferson Canyon
7655 North FM 620, Austin, TX 78726
512-336-2100  WEBSITE save favorite
AVERAGE RATING
recommended by:
32%

overall rating:
2.5
2.1
2.06 Parking:
2.9
2.86 Maintenance:
2.7
2.69 Construction:
2.4
2.39 Noise:
3.1
3.06 Grounds:
2.8
2.77 Safety:
2.2
2.16 Office Staff:
< | >

Incompetent, Unconcerned Management

From: -Anonymous-
Date posted: 5/6/2007
Years at this apartment: 2002 - 2007
User Response is available. 1 response
 
Where to begin . . .Let's see, one of the residents in my building was arrested a week ago, I had eight police officers banging on the door to an apartment across the hall from me in February for a domestic dispute, an alleged rape ocurred sometime in April, the police make weekly visits for one reason or another, and the managment is incredibly disorganized, incompetent, unfriendly, and have no understanding of customer service. I had requested to have my carpets cleaned after renewing my lease (which was a huge mistake), and it was rescheduled three times because management wasn't organized/competent enough to accomplish scheduling this simple task. My air conditioner doesn't drain properly and so condensation builds up, causing it to leak and leave water stains all over my utility room walls. I'm sure I have mold growing by now. I have continuously contacted them to have it fixed, and it still continues to leak. They give less than 24 hours notice when entering an apartment for a scheduled check (fire extinguishers, dryer vent cleaning). And the attitude of the management staff is rude and aloof. They know nothing about customer service. I would not recommend this property to anyone.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 1 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: tulik Date: 05/25/2007
Me too! They said they would clean my carpets and that was three months ago!
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