University Commons Apartments
1600 Wickersham Lane, Austin, TX 78741
512-385-7300  WEBSITE save favorite
AVERAGE RATING
recommended by:
30%

overall rating:
2.2
3.1
3.1 Parking:
2.5
2.52 Maintenance:
2.5
2.45 Construction:
2.4
2.36 Noise:
2.6
2.61 Grounds:
2.2
2.21 Safety:
2.3
2.34 Office Staff:
< | >

Management Staff is Incompetent

From: -Anonymous-
Date posted: 10/15/2006
Years at this apartment: 2006 - 2006
User Response is available. 1 response
 
My roommate and I have had numerous problems with the current management staff. We were not allowed to move in on the date on our lease. We had to pay out for movers on two different occasions because our apartment was not ready because "they had to clean it". The apartment was FILTHY when we arrived. We actually had to hire a professional cleaner because the management refused to take responsibility for the mess. It has been two months, and they have yet to respond to our maintenance request for broken tile and garbage-stained carpet. When there was a plumbing issue, my roommate fixed it herself because they never came. We are infested with ants. They enter our apartment at random times without leaving notes as was specified in our lease. They put an eviction notice on my roommate's bed even though she had paid the year in full. When she tried to call and speak to the management, the manager hung up on her. They made her find a receipt showing the $3000 payment and never gave even a simple apology for the situation.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: university06 Date: 10/23/2006
amy casey the new manager need to leave from student housing she treats the students here real poorly she is not a well trained manager she need to be replace asap!!!!!!!!
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   How to Find a Reliable Roommate - Dec 15
   How to Find an Apartment Fast - Dec 15
   Apartment Cleanliness: Making Guests Remove their Shoes - Dec 15
   Preventing Fraud from Discount Moving Companies - Dec 15
   Choose and Arrange Furniture Like a Professional - Dec 15
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: University Commons Apartments
          Austin apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif