SUCKS-WORST MISTAKE IN MY LIFE-DO NOT LIVE HERE
From:
-Anonymous-
Date posted:
2/13/2003
Years at this apartment:
2000
-
2002
I first want to start out saying the people who say this is a good place to live and rate everything as all 5s must be the people that work there. THIS IS FAR FROM TRUE!!!!
I live at the Heights for two years. My first year I lived on the side of the road with the leasing office and I have to honestly say it was not very bad. The only negatives that I could say are not enough parking, horrible laundry rooms, and a little theft. Nothing too bad for the price and the area it is located. When our lease expired we decided to move to a bigger unit and this is when the trouble started.
We were transferred across the road to one of the WORST apartments in Austin. They try to tell you how student friendly it is but that is very far from true. First of all it is filled with immigrants who pack 15 people into a two bedroom apartment and are constantly drinking beer in the parking lot and leaving their beer bottles to be broken in the lots, which never ever gets cleaned up by anybody--its not like university heights staff will clean it up.
If you do have a problem, like our shower that leaks hot water, do NOT count on their maintaince staff ever getting around to fix it. I hand delivered four written notices and they finally came by and said they didnt have the part and would have to come back tomorrow. 2 more weeks pass and finally after a lot of bitching they come fix it.
After 9 long, horrible months in hell, our lease was up. We did not tear the place up and when we left it was in exactly the same shape it was when we moved in except for the normal wear and tear. It is pretty hard to make that apartment any worse than it was when we moved in. Anyway Josh, one of the guys from the leasing office, who is about as smart as an OU drop out, sent us a bill for 700 bucks.
I have lived in four different cities and five different apartments, and I have always got at least some of my deposit back. It was a $300 deposit plus he said we owed 400 more. For anybody that has dealt with their staff, they know everybody that works their should be in a mental institution, not trying to run the WORST apartment in Austin. Well to get this nightmare behind us we pay the 400 bucks in June and tell them to go f#%& themselves. Well in December I get a call from a collection agency saying I owe University Heights 400 bucks. I made a copy of the money order and had a recipt for payment of it. I faxed the agency the recipt and they took care of it, but it just goes to show they dont know their head from their ass at UH. I dont want to ramble on anymore, and I do have stories about this place that would take a week to type, but I will end it here. All I can say to anybody that ever considers living there is dont--you will definitely regret it.
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