Verandah at Grandview Hills
8600 North FM 620, Austin, TX 78726
512-401-0444  WEBSITE save favorite
AVERAGE RATING
recommended by:
55%

overall rating:
3.3
3.0
2.96 Parking:
3.5
3.54 Maintenance:
3.5
3.46 Construction:
3.1
3.1 Noise:
3.8
3.81 Grounds:
3.4
3.44 Safety:
3.2
3.19 Office Staff:
< | >

ignorant, pushy and rude office staff

From: -Anonymous-
Date posted: 5/24/2004
Years at this apartment: 2004 - 2004
 
I just moved in to these apartments. I really want to emphasize how horrible the office staff is. When I was moving my stuff into the apartment, I noticed it reaked of smoke. I have asthma and bad allergies so this is something that I was very adamant about not having. First, they tried to tell me that's how it was when I got there and even my girl friend did not remember the smell when we first moved there. The staff tried to feed me some BS on how there is nothing that they could do and they can't call the manager because it was a weekend. They finally called the manager after 20 minutes of pushing them to do so and they finally moved me into a different apartment that didn't have serious problems-- they never apologized once. I would love to mention names but they probably wouldn't post this if I did.

Recommended: YES
Overall Rating
4 out of 5
Parking:
4 of 5
Maintenance:
4 of 5
Construction: 4 of 5
Noise:
3 of 5
Grounds: 5 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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