Village Oaks Apartments
10926 Jollyville Rd, Austin, TX 78759
512-346-5784  WEBSITE save favorite
AVERAGE RATING
recommended by:
52%

overall rating:
3.2
3.5
3.5 Parking:
3.5
3.5 Maintenance:
2.9
2.89 Construction:
3.3
3.3 Noise:
3.3
3.32 Grounds:
3.2
3.25 Safety:
3.1
3.14 Office Staff:
< | >

Staff is the key between a great place to live and a dive

From: minachan282
Date posted: 1/27/2009
Years at this apartment: 2006 - 2009
 
This place wasn't a great value to begin with, you primarily pay for the location when staying here. The ceilings are THIN- I can hear my upstairs neighbors as they get ready for work each morning, the fitness room consists of free weights and five machines, and my appliances are very old. My husband's car was also broken into despite the nice area and he is not the only one, a few weeks before we had received written notice on the problem. But the staff was so awesome I renewed my lease based on them.
I have lived here happily for over two years but when Equity sold the property to Northland it has all gone downhill. The staff before was friendly, helpful and I liked them so much I would bake for them on occasion. When Northland took over they made blanket changes to policy without informing residents until a week or so after the changes were implemented. When I initially met the new manager he didn't even bother to introduce myself I had to call him out the second time we crossed paths and introduce myself. All of the staff are like detached wooden dolls and patronize you. Yuck. The previous mangager left as well as all senior staff minus the maintenance crew.
If they had left a few months earlier we would not have renewed our lease. As it stands we are stuck here until November 2009.
I would NOT recommend this place to new tenants anymore. Stay away because it's miserable when you dread having to go to the office for anything.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
4 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   No-Budget Ideas for Decorating Your Living Room - Dec 04
   How to Create a Zen Garden on Your Balcony - Dec 04
   The Art of Packing Boxes for Moving - Dec 04
   Interior Design Tips for Traditional and Classic Style Apartments - Dec 04
   Renting in Chicago: 3 Laws You Should Know - Dec 04
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Village Oaks Apartments
          Austin apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif