Village at Riverside
1500 Crossing Place, Austin, TX 78741
512-386-5200  save favorite
AVERAGE RATING
recommended by:
42%

overall rating:
2.1
3.5
3.45 Parking:
2.5
2.55 Maintenance:
2.7
2.68 Construction:
2.5
2.55 Noise:
2.7
2.73 Grounds:
2.5
2.5 Safety:
2.3
2.32 Office Staff:
< | >

I'm a parent and have TWO young adults there. Love it!

From: BorjaVilla
Date posted: 2/26/2009
Years at this apartment: 2008 - 2009
 
I have my two youngest children housed at this complex. At all times during my visits to the office the staff has always been pleasant and more than helpful. As we tried to get the leases signed (long distance) while dealing with the staffing I was always very impressed with their attention to my concerns and details. This next year, my youngest daughter opted to stay in the apartments and I am very pleasantly surprised by the "renewal" treatment they are giving my daughter. I feel comfortable calling in to voice my opinions on items (from out of town) and the staff has promptly and quickly addressed all and any issues I bring to them. I also want to say that this last semester the management put brand new couches into our apartment and we didn't even ask (because the replaced items were still in almost perfect condition) except that my son had mentioned to one of the maintenance guys that he seemed to be allergic to the dander on the couch from a possible previous cat. I am relieved that my daughter decided to stay here. She also told me she preferred it because compared to the others in the neighborhood she felt this was the "least rowdy" and police, ambulances and fire trucks were always whizzing by to all the surrounding complexes but not to this one. She is a really serious student. Thank you Village at Riverside. I believe that with the hundreds you house with only 15 not-so-hot reviews you must be doing 100% rating with the others that don't take the time to write positive reviews about you -- because you KNOW the complaints would be posted if they had 'em. Thanks again for caring for my children away from home!

Recommended: YES
Overall Rating
4 out of 5
Parking:
5 of 5
Maintenance:
3 of 5
Construction: 4 of 5
Noise:
4 of 5
Grounds: 4 of 5
Safety: 5 of 5
Office Staff:
5 of 5
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