Villages of Bella Vista
8515 Brodie Lane, Austin, TX 78745
888-346-3594  save favorite
AVERAGE RATING
recommended by:
28%

overall rating:
2.4
2.6
2.59 Parking:
2.6
2.62 Maintenance:
2.5
2.47 Construction:
2.3
2.35 Noise:
3.4
3.44 Grounds:
2.9
2.91 Safety:
3.1
3.06 Office Staff:
< | >

Staff Are Nice, But the "Policy" Is Far From it

From: pinktinkerbell
Date posted: 8/6/2006
Years at this apartment: 2006 - 2006
User Response is available. 2 responses
 
Okay, first and foremost, the office staff are incredibly nice. I have to agree with the other person about the dinged appliances...our "frost free" freezer has more ice in it than groceries, and we have placed multiple maitenence requests which maitenence has come and said that it is condensating because "it is hot outside" or because "No, that's the microwave making that GRRRRRRR noise". You've got to be kidding me! They have a HILARIOUS "familial policy"...read the fine print, sweetie. The lease is iron-clad. The only way you can get out of it is if you are called to Iraq. NOT WORTH IT! I have to pay $35 for parking so that I can park near my apartment without having to worry about hitting the car next to me. The parking lot was designed specifically to force the residents to purchase their parking. Pet rent for cats is $20 a month, plus when we moved in we had to pay $500 non-refundable pet deposit and a $250 non-refundable pet fee. If we were to move out early, we would have to pay an extra $155 a month that we have lived here. My husband was relocated so we are paying two rents because it is cheaper than breaking the lease (it would cost $3850 to leave early). Office staff also find the "policies" ridiculous, but are unable to do anything about them because the policies come from the corporate demons. We have a beautiful apartment, but I cannot ethically reccomend this property because of all of the "surprises".

Recommended: NO
Overall Rating
3 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 5 of 5
Safety: 4 of 5
Office Staff:
4 of 5
I'm the author!
Lived here?


User Responses

From: ContentRenting Date: 09/22/2006
This person is not telling the truth about the pet fees!
From: dancequeen82 Date: 06/22/2007
Yes she is...my roomate & I had to pay the exact same thing...we moved into our apartment in March 2006. Perhaps you moved in at a different time and they changed...
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