We moved in in July of '07 and at that time requested to have some weather stripping corrected around one of the doors. The original response we got from maintenance was that the city of Austin doesn't require they put weather stripping on so that's why there wasn't any, and we could seal the door by putting a towel down around the bottom. Unsatisfied with that response we asked them again to seal the door, which the girl in the office said they would do. Nothing happened, and about 1 1/2 months later I got a call saying that they hadn't forgotten and they were waiting for a credit card to come in so the maintenance man could go to Home Depot and get something to seal the door. Again, nothing happened. TODAY, I went home for lunch to find they had come in without notifying us and sealed the door. This is unacceptable not only because it took almost 3 months(!) to finally fix the door, but because we have a dog and specifically requested we be notified anytime they would be going in to the apartment so that we could lock her out of the way. I have no idea what happened when they came in but she wasn't her usual perky self when I saw her at lunch.

I have heard from another resident that they have had a similar problem with maintenance coming in unannounced when there was a dog in the apartment and the dog after was acting scared.

Not a good place if you have a dog or just don't like the idea of people coming in your apartment without telling you.

Also they never close the gate, I found a scorpion in the bedroom a couple of weeks ago, and the insulation is terrible.

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