Villages of Bella Vista
8515 Brodie Lane, Austin, TX 78745
888-346-3594  save favorite
AVERAGE RATING
recommended by:
29%

overall rating:
2.4
2.6
2.59 Parking:
2.6
2.62 Maintenance:
2.5
2.47 Construction:
2.3
2.35 Noise:
3.4
3.44 Grounds:
2.9
2.91 Safety:
3.1
3.06 Office Staff:
< | >

Terrible maintenance, trouble with staff, apartment falling apart

From: -Anonymous-
Date posted: 12/20/2007
Years at this apartment: 2007 - 2007
User Response is available. 3 responses
 
We moved in August, and have had nothing but problems here. First of all, the location *sucks*. Traffic in this part of town is terrible, and it is only getting worse. We're right off of Brodie and there isn't any place to go walking.

When we moved in, our lease was all messed up and they had gotten our move in date confused. Shortly after move in, our bedroom light went out. It took SIX WEEKS to get it fixed because first they didn't put in the work order, then they put in the wrong apartment number, and after they finally got it right it took another week and a half for the maintenance guys to come.

At this point, our A/C has been broken for a week. They never put in the work order, which we found out today by calling the office and getting transfered to Houston (''') before finally getting hold of someone who could help us out. It's 85 degrees in our apartment, and we are miserable.

These apartments were built in 2006, but there is already water damage on our ceiling, the crown molding was put in wrong, and there are issues with the cabinets. The "garden tubs" are a joke.

There is also nowhere to park, so be careful! Our car was towed (at our expense) while we were out of town even though it is registered with the property.

This is a horrible place to live. Do NOT move here.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: truthgiver Date: 03/31/2008
You are a moron. If you didn't like the location then you shouldn't have rented there. If you park in a no park area you will get towed. You are complaining about the A/C in the middle of the WINTER. The tubs at this place are the same as every other place. You probably complain about the brightness of the clear sky and the aggravation of rain.
From: Anonymous Date: 09/04/2008
The car was towed from a regular spot, not from a no parking zone. They claimed that it had been idle for "three consecutive days" and therefore they had the right to have it towed. And it was 90 degrees the first time our A/C went out. Our a/c went out three times during the course of our ten month lease. The linoleum tile came apart in the bathroom and our toilet also broke- turns out the chain attached to the plub is made of plastic, which snapped in half and it was two days before they came in and replaced it. Sorry if "truthgiver" disagrees, but I think the facts speak for themselves.
From: Anonymous Date: 09/04/2008
truthgiver is obviously an employee of bella vista. this place SUCKS, do not move here.
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