Villas of Bristol Heights
12041 Dessau Road, Austin, TX 78754
512-836-6424  save favorite
AVERAGE RATING
recommended by:
29%

overall rating:
2.2
2.0
2.05 Parking:
2.5
2.47 Maintenance:
2.6
2.59 Construction:
2.6
2.59 Noise:
2.8
2.82 Grounds:
2.8
2.8 Safety:
2.4
2.38 Office Staff:
< | >

NO Thanks!!! NOT Renewing

From: -Anonymous-
Date posted: 2/22/2008
Years at this apartment: 2007 - 2008
 
Let's see - when we moved in in March of 2007, management promised they would come and re-shampoo the carpets since they were not clean and had stains on them. the extra bedroom had a HUGE orange stain on the carpet. The carpets NEVER got cleaned.

The paint on the walls was terrible. You could totally tell where they tried to touch up because it WAS NOT the same color paint!! How obvious!!

The Air Conditioning unit SUCKS!!! I had to call maintence I don't even know how many times becuase the air would not cycle on becuase according to maintence "a plug was getting full of water"''''' Everytime - I would have to call in a maintence report so they could come unplug the plug!!!! It was so frustrating because all of the sudden in the middle of the night it would get hot or when you would get home from work it would be like a suana!!

New Managment took over in November 2007 and the New Management sent us a bill for water all of the sudden. Under the old management we didn't have to pay water. Okay - I understand - that's fine if the new management wants us to start paying for water but how about giving us a heads up instead of me getting a bill in the mail all of the sudden. NOT only that but they BACK BILLED us 6 months for water. They said that legally they could back bill us for the water becuase it was in our original lease to pay it. Excuse me - you take that up with the previous managment company - THEY are the ones that didn't charge us - don't try and collect NOW!!! That's insane!!! We were getting bills for water from May!!

Those are the high points..... you make the decision.... hopefully the new management will make things better.... don't we always hope that though'''


Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
2 of 5
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