Villas of Bristol Heights
12041 Dessau Road, Austin, TX 78754
512-836-6424  save favorite
AVERAGE RATING
recommended by:
28%

overall rating:
2.2
2.0
2.05 Parking:
2.5
2.47 Maintenance:
2.6
2.59 Construction:
2.6
2.59 Noise:
2.8
2.82 Grounds:
2.8
2.8 Safety:
2.4
2.38 Office Staff:
< | >

AGREE WITH EAST SIDE APTS COMMENTS

From: -Anonymous-
Date posted: 10/7/2009
Years at this apartment: 2008 - 2009
Manager Response is available. Manager Response is available.
 
I totally agree it has turned into the GHETTO!!! I am counting the days until my lease is up so I can get out! When I first moved in here it was nice. Then they changed management companies to Venterra. Venterra has made improvements in the way the property LOOKS but they are chasing all the good tenants away by renting to anyone. When I drive through the property to get to my apartment, especially on Friday and Saturday night, I have to drive through a sea of thugs loitering at the front gate. They won't even move out of the way to let you through. I have seen cops on the property several times in the past few months. Luckily, I have a garage so I don't have to worry about anyone breaking into my car but I wonder how many peoples apartments will be broken into while they are at work' Save yourself the hassle and rent somewhere else. It is so not worth it!

Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


Manager's Response

From: Manager Date: 10/23/2009
Dear Bristol Heights Resident -I can assure you that everyone that applies for an apartmentmust meet the same qualifying criteria. I encourage you to please contact the courtesy officer anytime you experience a situation you are not comfortable with. Our courtesy officer strives to work with all our residents to make our community a comfortable one to call home. We take pride in our residents' satisfaction and make every effort possible to ensure your happiness. Should you have any further concerns I would appreciate the opportuntiy to discuss them with you in person, at your convenience. Thank you for sharing your concerns. We greatly appreciate all feedback from residents and neighbors.
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