Waters Park Apartments

never even got in the door From: -Anonymous- Date posted: 6/25/2007 Years at this apartment: 2005 - 2005 1 response   when we preleased 4 months before our move-in date we made it quite clear which floorplan we needed and were told "no problem" by a very friendly member of the staff. a couple months later we called to check in and again "everything's fine, you're on the wait-list" said the same person who'd handled our prelease. "wait list'" i asked, having never heard such a thing mentioned when we preleased. "nothing to worry about, everything's fine." says our chipper office-staffer. thirty days from our scheduled move-in though, we hadn't gotten the call we were promised saying we could come and pick out exactly which unit of those available we wanted. suprise suprise, none available. they did graciously offer us a couple apartments *at full price* with floor plans that we'd said from the beginning wouldn't work. four months in advance, multiple reassurances, and now a month before we have to move we start the apartment hunt over from scratch. theoretically we'll get our deposit back eventually (but not application fees), but when we went in to the office the same staff member we'd been dealing with all along tried to blame some other girl in the office for the mix-up... but did admit that at least one other person had preleased but hadn't been told there wasn't an apartment for them. looks like the same ineptitude and immaturity that others have reported in the staff. i'd suggest people look elsewhere before wasting time with water's park. EDIT: we did get our deposit back about a month later and the staff was friendly, though not exactly apologetic.

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