My wife and I moved out of Waters Park apartments after 2 years. We finally found a house and life was going to be great from here on out, only to recieve a call from a collection agency this past Saturday. The collections rep said that we owed $546 to Waters Park apartments. Well I told the rep I will call them back because we had not been notified by the apartment complex(did I mention this was 6 months after we moved out!).
I called the complex and spoke with the a leasing agent the same day I received the collection call. This young lady "K", said not to worry she will give the information to the manager and she can contact the collection company and get the file pulled and I could make pament arrangements at that time. Well I spoke with "C" and she said we had no way of contacting you and we don't have time to track ex residents down. She refused to pull the file and really could care less.
This is by far one of the sorriest apartment complexes in Austin. And yes it was loud, speeding cars, towing, broken promises, and rude office staff but we stuck out not knowing they were saving the worst for last.

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