Westdale Pointe formerly Pointe at Woodhollow
7117 Wood Hollow Drive, Austin, TX 78731
512-345-8182  WEBSITE save favorite
AVERAGE RATING
recommended by:
37%

overall rating:
2.1
2.8
2.84 Parking:
2.8
2.8 Maintenance:
2.0
1.99 Construction:
2.7
2.7 Noise:
2.4
2.38 Grounds:
2.5
2.5 Safety:
2.4
2.41 Office Staff:
< | >

Do not trust these Westdale people, pointe at wood hollow

From: -Anonymous-
Date posted: 9/15/2005
Years at this apartment: 2003 - 2005
User Response is available. 1 response
 
The previous commenter who said these are not honest people is right.

Do not sign a lease with these people. I'm months into my lease, and we all get a notice saying that starting October we will be charged $5 a month for trash removal "as per your lease". Then they threaten that if this $5 isn't paid you will be charged late fees and so forth. Thing is, my lease DOES NOT say that I will be charged for trash.

On a bunch of our latest lease agreements there is a box for what they do pay for, and "trash" is not checked. I've never paid trash before, and I hadn't been expected to MONTHS into THIS lease agreement. But since they didn't check that box, they're claiming that, at ANY TIME, they are able to charge ANYTHING! So, they charge *just* $5 ($60 a year) so people's radar won't go up too much, tell people it's in their lease, most people won't check their lease, do it midway through their lease when no one can do anything about it anyway, and assume everyone will just pay it. And as long as they don't specify anything in the actual lease, they think they can do whatever they want. So in a year they'll start telling people it's $10 instead of $5, and people will think "oh well, it's just another $5", etc. This is a way for these people to get thousands extra a year.

So do not be fooled by the rent prices--here you pay for everything: water, trash, pesticide (yes, really), utilities-- everything. And they leave it to where they can claim they can do whatever they want whenever they want. You assume things will be like they have been in previous leases because there is no addendum specifying what you will be paying for, no mention of charging for trash, and they get you part of the way through simply by not checking a box. That is a very shady way of doing things at the very least. ***UPDATE***: I was just advised that they cannot do this. If you did not sign an addendum specifying what you would pay for trash, items 15 and 18 in your lease preclude them from doing this.

Aside from that, they don't know how much deposit you paid. It's noisy here, it's dishonest here, the water still does not work all the time, and they charge for everything.

Oh yes, it's pretty clear from some reviews here and at other Westdale properties (Indian Creek, Greystone), that management is going around writing fake reviews about how great they are. As one commenter at one of the other complexes noted, they're clearly management because their reviews read like an advertisement. Not at all surprising. Within five years they'll be on the news like Dalcor.

I pay my rent on time all the time and this is what I get. Who would want to sign a lease that can change, and the change is entirely dictated by the property owners'!'!

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
4 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


User Responses

From: AbusedbyWestdale Date: 09/20/2005
You are entirely right. They cannot add terms to your lease without your WRITTEN, SIGNED agreement to those NEW terms. As long as you have not signed anything agreeing to those new terms, you do not owe them a penny for trash (or any other random thing they come up with). They are trying to hold me to 60 days move out notice versus the 30 days in the lease because they think they can change terms at will. They are completely wrong and very close to a lawsuit.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Convert Your Studio into a Bachelor Pad with less than $500 - Dec 31
   The Apartment Moving Checklist - Dec 31
   Recycling Wardrobe Moving Boxes - Dec 31
   Features of a Reliable Moving Company - Dec 31
   Small Space Decorating: Art Deco Design Ideas - Dec 31
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Westdale Pointe (formerly Pointe at Woodhollow)
          Austin apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif