Westdale Pointe
#20,445 #364 #3,445

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Westdale Pointe

7117 Wood Hollow Drive, Austin, TX 78731
(131 Reviews)
$1,243 - $1,271/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

2.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Westdale Pointe Reviews

(131)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2018 - 2023

12/18/2023

Worst apartment and don't move in

I have been living in this apartment for more than five years, and I havenƃʒƂĀ¢ĆƒĀ¢Ć¢ā‚¬Å”ƂĀ¬ĆƒĀ¢Ć¢ā‚¬Å¾Ć‚Ā¢t moved out in the past few years just because I do not like to move home. Overall, the experience in this apartment is very bad. The follow is the point-to-pointā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2021 - 2022

    6/9/2022

    Worst apartment staff on earth

    The staff here is incredibly rude, selfish, and simple-minded, especially the manager Kiesha. I have had numerous negative experiences here and never get any help whatsoever from Kiesha or any of the staff. I have been excessively fined, had my car towed, and the waterā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2015 - 2021

      11/23/2021

      The apt management is not friendly and professional.... so rude. They talked over you, never listen and like to hang up, specially the manager (Keisha). The apartment itself is very old, every week they have to shut down the water for few hours, sometimes afterā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2018

        6/2/2018

        Paper thin walls with insect issues. I live on the first floor and can literally hear everything the person upstairs is doing/watching/listening too. Poor insulation so high electric bill. High water bill too, which I still can't understand considering they cut the water off weeklyā€¦Ā See More >
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          Lulu Lowenstein

          Resident ā€¢ 2017

          12/3/2017

          The contempt with which this property treats residents knows no bounds. Recently (November 2017) Westdale Pointe residents went without hot water for 12 days. days without access to a warm shower, hot water for dishes, hot water to get clothes clean, et cetera. This isā€¦Ā See More >
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            ewands

            Resident ā€¢ 2015 - 2016

            10/25/2016

            I DO NOT recommend living at Westdale Pointe apartments. I recently moved out after my 13 month lease was up, and I wouldn't recommend these apartments to my worst enemy. The housing units and grounds are poorly kept, and completely falling apart. By the timeā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2015 - 2016

              1/20/2016

              I've lived here for 7 months and I would choose to stay if my unit weren't so small or if I could afford a larger unit. They were really flexible with my move-in. I had about 4 days between jobs and had never even seen theā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2015

                8/31/2015

                Rhis company is badly in need of reasonable trash disposal. Littered among the property, one will always see dirty used mattresses, broken smashed TV sets, tables lamps and many other various unwanted and undueable houses hold items. The city trash dumpsters are notā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2013 - 2014

                  4/12/2014

                  The response to the previous reviewer is clearly someone who works here, because everything that person said is true. I've been here around half a year and here's my take: Pros: - Gas station is across the street, and HEB and CVS are minutes away on foot. -ā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2013

                    10/12/2013

                    I definitely DO NOT recommend living here and these are the reasons: Positive: - Good location, very close to a gas station, CVS, HEB. Negative: - Management is terrible. All they do is smoke every single day around the mail boxes. - Maintenance team is formed by two guys onlyā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2011 - 2013

                      9/23/2013

                      Would give a ZERO star if I could. My brother and I have been living here since August 2011 and every year we had trouble with the office staff. They are rude and if we come to the office with a problem their face wouldā€¦Ā See More >
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                        AEWM

                        Resident ā€¢ 2012 - 2013

                        9/23/2013

                        The area is great, safe, and convenient. Close jump to Mopac (Loop 1), HEB, CVS, restaurants, gas stations, all at a walking distance. Staff is nice, office and maintenance. They work on any issue right on the spot. Other reviews mightā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2011 - 2013

                          9/16/2013

                          For 1st 6 months, water would vary from cold to very hot in the middle of shower, they seemed to have fixed that. Our A/C went out in the beginning of July on a Friday night, while they did provide a window unit for theā€¦Ā See More >
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                            anonymous

                            prospective ā€¢ Visited 2013

                            8/5/2013

                            Apartment complex leaves residents without water for days http://www.kvue.com/news/Austin-apartment-complex-leaves-residents-without-water-for-days-218291791.html

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                              anonymous

                              Resident ā€¢ 2013

                              5/30/2013

                              The current manager is nothing but trouble. If you want to feel unwelcome, then this the place to live. The manager's name is ----------. She has a problem with people and cannot take criticism. In fact, she will unjustly kick youā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2013

                                5/30/2013

                                Please save yourself some grief and anguish by NOT signing a lease at this property. The new manager is quite terrible and mean. She readily abuses her position there. This manager is the reason they have fair housing regulations and tenant protection organizations. ā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2013

                                  4/3/2013

                                  New manager has turned the place into an absolutely dreadful place to live. Her name is --------, and she hates the residents. They are just a problem to her. The place is not maintained anymore, and when they do repairs they are so poorlyā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2012 - 2013

                                    1/17/2013

                                    Granted at these apartments you are definitely paying more for your location than for the actual quality of the apartment. However the "Community Manager" if you will call her that, considering she does little to nothing besides upset the residents. I moved in around thisā€¦Ā See More >
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                                      sdhowell

                                      Resident ā€¢ 2011 - 2013

                                      1/10/2013

                                      I have lived here for two years. The management that was on staff when I first moved in was awesome. The management is horrible now. The grounds are dirty, the staff is unprofessional and incompetent.ā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2011 - 2012

                                        9/27/2012

                                        Apartment staff does not care at ALL about tenants. They are a bunch of HATERS!

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                                          anonymous

                                          Resident ā€¢ 2010 - 2012

                                          9/24/2013

                                          I've lived here for several years now, and it's a pretty decent complex for a student or a small family. The location is very nice, and the neighborhood is nice and safe. The maintenance staff are attentive and generally nice people that wantā€¦Ā See More >
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                                            sedb888

                                            Resident ā€¢ 2010 - 2012

                                            7/26/2012

                                            This is a very nice complex. In my experience the maintenance team has been very attentive and efficient in fulfilling requests. However, I must voice a complaint regarding the office staff. The current office staff should improve their attitudes toward the residents. I feel rushedā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2011 - 2012

                                              6/12/2012

                                              Can't argue this strongly enough. You are HUGELY OVERPAYING for the quality that you're getting. I would not trust any of the Westdale apartment complexes in Far West. My apartment often smelled, everything was cheap quality, water stains on the ceiling and cheap tile wasā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2011 - 2012

                                                7/20/2012

                                                For goodness gracious, save yourself and pay a little extra to live elsewhere. This place is...just, gosh, I can't even explain. Something was always breaking or something worse while I lived there. The apartment was pretty dirty when I moved in. The staff (forā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2011 - 2012

                                                  1/22/2012

                                                  I really like this place. Its affordable, close to everything, right by the UT shuttle, quiet and cozy. My heater broke on Christmas eve and the maintenance man was friendly and fast! The grounds are well cared for and I really enjoy walks around theā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Westdale Real Estate

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                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?

                                                    Frequently Asked

                                                    Based on 131 number of votes by renters, Westdale Pointe is currently rated 2.4 out of 5 stars.
                                                    Westdale Pointe is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Westdale Pointe is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Westdale Pointe is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Westdale Pointe is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Westdale Pointe is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Westdale Pointe is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Westdale Real Estate
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Westdale Pointe

                                                    March 2024

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                                                    Baths

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                                                    Westdale Pointe is an apartment in Austin in zip code 78731. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,271. Nearby cities include West Lake Hills, Del Valle, Manor, Bee Cave, and Pflugerville.

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