Woodhollow Apartments
3524 Greystone Drive, Austin, TX 78731
512-345-6666  WEBSITE save favorite
AVERAGE RATING
recommended by:
63%

overall rating:
2.9
3.4
3.36 Parking:
3.0
3.03 Maintenance:
2.7
2.73 Construction:
3.5
3.52 Noise:
3.1
3.06 Grounds:
3.3
3.33 Safety:
3.4
3.36 Office Staff:
< | >

Give it a miss.

From: Tuborg
Date posted: 1/14/2009
Years at this apartment: 2007 - 2008
User Response is available. 1 response
 
Some of the negative reviews for this complex are spot on with my recent experience with Woodhollow Apts. After living in one of the townhouses for a year, I've had consistent problems with roaches in the unit. I've had pest control come out to the unit so many times that the management stated that our unit seems to have a problem with roaches but did not attempt to fix the problem permanently. It was only upon moving out that I was informed that the management could have relocated me to another unit while the fixed the problem.

The unit itself is fairly old and is in desperate need of repair and renovation. The unit had creaky floor steps, cracks in the wall, and water stains on the ceiling indicating previous water leaks had accumulated in the attic. In fact, the insulation was never replaced, so I can only imagine the mold build-up in the attic (Allergy sufferers beware!).

However to be fair, when appliances broke down, which many did, they were promptly replaced with new ones. And, maintenance, in general, was fairly prompt and friendly. However, despite these niceties, they do not make up for my current grief with attempting to receive my deposit along with overpayment of the last month's rent back from the management company. It's been a month and a half and I have not received my deposit despite being told I would have the remaining balance within three weeks.

If you're looking for a place near Far West, I recommend giving Woodhollow a miss, for other neighboring apartments have invested in major renovations and charge you a fraction of would you pay in rent at Woodhollow.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
4 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


User Responses

From: ResourceRep Date: 04/05/2009
Resource Residential assumed management of the community this December. Along with upcoming renovations, better service is what our residents can expect! Please contact the office if you have any concerns. We will be more than happy to try to resolve your situation.
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